Jobs at Young Innovations, Inc.

Provides quality engineering support for FDA-regulated manufacturing, including nonconformance investigations, root-cause analysis, CAPA, risk assessments, validation, quality systems, audits, calibration, and continuous improvement. The role analyzes quality metrics, develops specifications, supports regulatory compliance, evaluates process changes, and collaborates with Quality, Operations, Engineering, and suppliers to improve product and process performance.

The Sr. Cost Accountant manages cost calculations for materials and labor, prepares inventory reports, conducts variance analysis, and collaborates across functions to enhance accounting processes.

Maintain and administer the electronic QMS (QT9), manage controlled document lifecycle, track CAPA/change control/investigation timelines, administer training records, support audits/inspection readiness, and compile QMS metrics. Proactively notify owners of due/overdue items and ensure records are complete and inspection-ready.

Plan and manage production schedules, inventory, and material flow to ensure on-time delivery. Coordinate suppliers and procurement to reduce costs, create and issue purchase orders, track time-sensitive shipments, resolve receiving/vendor issues, support production supervisors, and drive Lean manufacturing and process improvements.

Support manufacturing operations by leading process improvement and new product transfer projects. Perform root-cause analysis, validate tooling/equipment, develop standard procedures, manage vendor quotations, and apply CAD/3D modeling to improve efficiency, quality, and cost.

Supports dental product sales through clinical education events, customer engagement, product demonstrations, training, and technical customer support. Partners with sales leaders, clinical educators, Key Opinion Leaders, and internal teams to coordinate events, develop training materials, deliver sales and product training, address complex customer inquiries, and provide product expertise. The role also monitors training outcomes, supports marketing insights, and travels to approximately 15 events or tradeshows annually.

Manage and grow a portfolio of dental and oral surgery accounts via phone-based inside sales. Build relationships, prospect new and inactive accounts, cross-sell products, document CRM activity, meet revenue and activity targets, and collaborate with internal teams to support customer success.

Manage B2B accounts receivable and collections for assigned territory, reconcile accounts, prepare invoices and customer statements, process credit card payments by phone, support month-end close, resolve billing disputes, maintain customer relationships, and assist with cross-training and departmental coverage.

Manage a portfolio of high-value dental distributor accounts, build long-term relationships, drive sales growth and retention, develop customized account strategies, coordinate cross-functional initiatives, provide client consultation and training, analyze account performance and KPIs, and manage contract negotiations and renewals.

The Inside Sales Representative is responsible for lead generation, customer relationship management, and sales growth in the dental industry, using strong communication skills to promote products and maintain client satisfaction.

Lead Special Markets revenue growth for the Eastern region by expanding key accounts and acquiring new customers. Manage and coach sales and clinical teams, develop strategic plans, pricing and contract solutions, optimize HubSpot for forecasting, collaborate with Product and Marketing, and drive territory performance to meet targets. Requires travel and building executive-level customer relationships.