Jobs at Yoodli

Leads Yoodli’s full-stack marketing function, owning pipeline generation, marketing measurement, product positioning, brand and category development, customer advocacy, partner marketing, and executive communications. The VP will build scalable demand and attribution systems, manage a four-person team, develop marketing talent, run growth experiments, and collaborate with Sales, Product, Customer Success, and the board to drive revenue and company strategy.

Own B2C growth and self-serve product outcomes, including acquisition, activation, monetization, retention, and conversion into enterprise pipeline. Lead experimentation, pricing, onboarding, lifecycle engagement, product instrumentation, and PLG motions. Work hands-on with engineering, design, marketing, and sales to prototype AI-driven experiences, analyze funnel data, and ship improvements. The role requires on-site work in Seattle three days per week.

Build and secure scalable backend services for an AI product, focusing on authentication, authorization, data isolation, threat monitoring, secrets and key management, vulnerability management, audit logging, and enterprise data protection. Partner with security, compliance, product, and engineering teams to identify trust-boundary issues and deliver pragmatic security improvements. Contribute to cloud infrastructure, compliance initiatives, and general backend engineering in a fast-moving startup environment.

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.

Build Yoodli’s global customer and partner education function from the ground up. Create onboarding pathways, self-paced content, videos, guides, academies, workshops, certification programs, and launch enablement. Segment customers between scaled and white-glove education, support enterprise implementations, measure adoption, time-to-value, and support deflection, and grow the team over time. Partner cross-functionally with Customer Success, Support, Product, Sales, and Marketing in a fast-scaling B2B SaaS environment.

Build and lead Yoodli’s Revenue Strategy & Operations function as a strategic partner to the CRO. Own GTM operating cadences, business reviews, territory and coverage design, quota and compensation modeling, forecasting, customer master data, and data-driven revenue decisions. Lead Revenue Systems, hire an Analytics & Insights Lead, and partner across Finance, Deal Desk, Partnerships, Marketing, sales leadership, and founders to scale the revenue organization.

Own and optimize the quote-to-cash lifecycle, pricing governance, contract handoffs, CRM data integrity, order fulfillment, and deal desk metrics. Partner with Sales, RevOps, Legal, and Finance to enforce policies, streamline approvals, analyze discounting and cycle times, and drive continuous operational improvements to accelerate deal velocity and revenue integrity.

Serve as Yoodli's first in-house commercial lawyer, owning contract review and negotiation, advising Sales/RevOps/Finance/Product on deal structure and risk, managing DPAs/privacy obligations, building contract templates and playbooks, directing outside counsel, and implementing contract intake/tracking processes.

Build and own scalable, reliable backend services and platform architecture. Work across analytics, data, search, infrastructure, monitoring, cost management, security, and scaling. Ship production code, design systems with high code quality, and collaborate cross-functionally to deliver user-focused solutions.

Build data-rich analytics and dashboard experiences across the full stack: craft responsive frontend UIs, design backend aggregation, metrics, and APIs, ensure data is fast, accurate, and actionable, and collaborate with product to deliver high-quality production features.

Drive sales for Yoodli in the mid-market segment, managing the entire sales process, conducting discovery, and aligning customer needs with solutions.

Lead design and implementation of scalable backend services powering admin content ingestion, agent-driven roleplay workflows, and AI-powered analytics. Own integrations, APIs, cloud infrastructure, and mentor engineers to improve reliability and impact at enterprise scale.