Teams at Xperteks

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

Provide on-site Windows and desktop support, troubleshoot OS, network (VPN, TCP/IP, LAN), firewalls, printers and cloud services (Microsoft 365, GSuite). Perform proactive maintenance and backups, support servers and connectivity, document work, and communicate with clients.

Provide on-site deskside support for Mac OS and Windows environments: troubleshoot OS, network, VPN, printers, Microsoft 365 and cloud services; perform proactive maintenance and backups; support hardware, servers, and document work.