Jobs at Xometry Europe

Manage incoming customer inquiries via calls, email, and messages; resolve or escalate issues; document interactions in CRM; track requests to resolution; collaborate with internal teams on process improvements; meet service-level expectations while supporting international clients in a remote, home-office role.

The Senior Manager of Software Engineering will lead and scale the engineering teams across Europe, ensuring alignment with global product initiatives and driving engineering excellence in a fast-paced environment.

The Case Manager will improve delivery, quality, and customer satisfaction, manage orders, resolve issues, and communicate with suppliers and customers effectively.

Serve as a strategic advisor to business leaders, driving workforce planning, performance management, change leadership, and employee relations strategies to align HR initiatives with business goals.

The Case Manager will enhance customer satisfaction by managing orders, resolving supply chain issues, and liaising with various teams. Responsibilities include monitoring order progress, overseeing suppliers, handling complaints, and improving delivery quality.

The Business Development Representative will drive growth by developing new business opportunities, maintaining customer relationships, and achieving sales goals within the DACH region.

As a Case Manager at Xometry, you will manage customer orders, improve delivery and quality, communicate with stakeholders, and solve supply chain issues.

The Business Development Representative will enhance the DACH Sales team by acquiring new business opportunities and managing customer relationships, focusing on mechanical engineering and related sectors.

The Case Manager will enhance operations by managing customer orders, ensuring quality and timely delivery, and resolving supply chain issues while providing excellent service to both customers and partners.

The BPO Manager supports Xometry's BPO program by managing documentation, facilitating communication between teams, and overseeing vendor performance. Responsibilities include coordinating onboarding, validating BPO requests, and maintaining operational records.

The Case Manager will enhance operations by monitoring customer orders, improving delivery, and ensuring quality while providing exceptional service and overseeing supplier performance.

The Sales Leader will create sales strategies, manage a team, analyze performance metrics, and build client relationships in the DACH region.

The Sales Engineer will provide technical support to the sales team, design solutions, engage with clients, and train team members on technical concepts.

The Sales Engineer will provide technical sales support, design solutions, engage with clients, train sales teams, and enhance collaboration with internal teams.

The Pricing Engineer will analyze CAD models, calculate production costs, recommend processes, and formalize calculations to assist the sales team in processing requests efficiently.

The Corporate Recruiter will manage the full recruitment lifecycle, ensuring a smooth candidate experience, promoting the employer brand, and tracking recruitment metrics to enhance processes.

The BPO Manager supports day-to-day operations of Xometry's BPO program, ensuring documentation accuracy, managing requests, and coordinating with various teams for vendor management and compliance.

As a Case Manager, you will enhance customer satisfaction, oversee order progress, manage supplier relationships, and ensure quality delivery of manufactured parts.

As a Case Manager at Xometry, you will improve customer satisfaction by tracking orders, managing supplier relationships, and resolving production issues, while collaborating across teams.

The Business Development Representative will develop new opportunities, manage customer relationships, achieve sales goals, and maintain the CRM system while ensuring customer satisfaction and effective communication.