Teams at Xometry Europe

Manage incoming customer inquiries via calls, email, and messages; resolve or escalate issues; document interactions in CRM; track requests to resolution; collaborate with internal teams on process improvements; meet service-level expectations while supporting international clients in a remote, home-office role.

The Senior Manager of Software Engineering will lead and scale the engineering teams across Europe, ensuring alignment with global product initiatives and driving engineering excellence in a fast-paced environment.

The Case Manager will improve delivery, quality, and customer satisfaction, manage orders, resolve issues, and communicate with suppliers and customers effectively.