Xapo Bank
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The Junior Operations Analyst at Xapo Bank will handle payment operations, reconciliations, and back office tasks. Responsibilities include troubleshooting customer transactions, managing asset statements, and improving operational procedures while collaborating across teams to enhance efficiency.
As a Graduate Incident Manager, you will monitor and manage incidents to minimize business impact, support recovery efforts, communicate with stakeholders, and assist in data tracking for incident reporting. This entry-level role is ideal for recent graduates aiming to gain hands-on experience in IT service management.
The Data Engineer will design, build, and maintain a scalable Data Platform, enhance the Data Platform SDK, implement automated data governance, collaborate with teams for data-driven solutions, and support engineers using self-serve tools.
The Customer Success Advisor will support customers during onboarding and throughout their journey with Xapo Bank. They will maximize customer growth by building relationships, addressing pain points, and achieving KPIs, while maintaining knowledge of the company's offerings and providing a world-class service experience through various communication channels.
The VP of Risk at Xapo Bank will lead the development and execution of risk management frameworks aimed at protecting the bank and its customers. Responsibilities include identifying, assessing, and mitigating risks in various domains, ensuring compliance with regulations, and driving a culture of risk awareness throughout the organization.
The Affiliate and Influencer Marketing Manager at Xapo Bank will develop and manage partnerships with affiliates and influencers to enhance brand awareness and member acquisition. Responsibilities include strategy development, onboarding affiliates, performance analysis, and collaboration with various teams. The role focuses on leveraging authentic voices in the crypto space for impactful marketing initiatives.
The Head of Content at Xapo Bank will lead the development and execution of a comprehensive content strategy. This role involves creating engaging content across various platforms, optimizing it for SEO, managing a talented content team, and analyzing performance to drive member acquisition.
Xapo Bank seeks applicants for future roles, emphasizing diversity and remote work. The organization values sound risk management, impact through technology, and excellent work-life balance. Employees are encouraged to learn and grow within a supportive, high-performance team environment.
The Community Engagement Manager will develop and execute a comprehensive community engagement strategy across various platforms, foster positive experiences, organize events, collaborate with influencers, track engagement metrics, and educate members about products and trends within the crypto space.
The Customer Success Advisor will support the HQ Support Manager in daily banking operations, assist with team and VIP visits, manage events, and ensure the efficient running of the Global Branch. This involves liaising with suppliers, maintaining stock levels, processing invoices, managing onsite calendars, and supporting client relationships through exceptional service.
The VP of Organic/SEO Marketing leads the development and implementation of strategies to drive organic growth, customer acquisition, and engagement for Xapo Bank. This includes overseeing SEO efforts, analyzing web metrics, collaborating with cross-functional teams, and adapting to industry trends in the fintech and crypto space.