Jobs at Wrike

Manage a portfolio of enterprise EMEA customers, helping them achieve business outcomes and maximize value from the Wrike platform. Build executive relationships, develop success plans, lead business reviews, drive adoption and ROI, identify growth opportunities, reduce churn, and manage customer engagement strategies. Collaborate with Sales, Professional Services, Support, Product, Marketing, IT, and PMO teams while serving as a work management subject matter expert.

Manage a portfolio of enterprise EMEA customers, build relationships, develop success plans, drive platform adoption and ROI, support net MRR growth, identify churn risks, and coordinate with Sales, Professional Services, Support, Product, and other teams. Serve as a Wrike subject matter expert while maintaining customer engagement strategies, communication plans, and success metrics.

Lead end-to-end product strategy and delivery for AI-driven work intake and platform capabilities. Conduct customer discovery, validate solutions, partner with engineering, UX, AI/ML, and analytics teams, and ship features that improve intake efficiency and experience for admins and end users. Pivot across domains as business priorities evolve and measure business impact for millions of users.

Manage a portfolio of enterprise customers in EMEA, building relationships, aligning business goals, executing success plans and reviews, driving product adoption, ROI, retention, and revenue growth. Serve as a Wrike subject matter expert, monitor account metrics, manage churn risk, maintain engagement plans, and collaborate with Sales, Professional Services, Support, Product, Marketing, IT, and PMO teams.

Manage a portfolio of enterprise customers in EMEA, helping them achieve business outcomes and maximize value from the Wrike platform. Build customer relationships, develop success plans, lead executive business reviews, drive ROI and net MRR growth, monitor account health, prevent churn, and provide platform expertise. Collaborate with Sales, Professional Services, Support, and Product teams while maintaining detailed engagement plans.

Lead Wrike's Core product unit (five teams, five PMs). Define vision and strategy balancing power, usability, and AI-readiness. Prioritize work, enable AI-native R&D, align cross-functional stakeholders, and coach PMs to grow into stronger product leaders.

Lead Wrike's Core product unit: define vision and strategy, manage five Product Managers and teams, prioritize roadmap balancing product power, usability, and AI-readiness, enable AI-native R&D processes, and coach PMs into stronger strategic leaders.

Lead Wrike's Core product unit, defining vision and strategy across five product teams. Prioritize roadmap trade-offs, enable AI-native R&D, align cross-functional stakeholders, and coach five Product Managers to improve product quality, scalability, usability, and AI readiness.

Lead Wrike's Core product unit, defining vision and strategy across five teams. Manage and develop five Product Managers, prioritize roadmaps, balance usability, scalability and AI-readiness, and enable AI-native R&D while aligning cross-functional stakeholders.

Own customer adoption, retention, and expansion across a high-volume portfolio through digital engagement campaigns, webinars, automated communications, in-app messaging, and targeted customer interactions. Analyze usage telemetry and health metrics to identify risks and growth opportunities, execute retention strategies, and promote digital-first customer success practices. Collaborate with customer marketing, digital strategy, and expansion teams while supporting scalable processes and customer advocacy.

Manage and expand a portfolio of enterprise SaaS accounts with 10,000+ employees. Develop multi-year account plans, identify upsell and cross-sell opportunities, lead consultative discovery, presentations, negotiations, procurement, renewals, and closes. Build executive relationships, forecast pipeline, analyze usage and market trends, and collaborate with Customer Success, Solutions, Marketing, and Product teams to drive customer value and exceed revenue targets.

Own Wrike’s company-wide competitive intelligence and positioning program for B2B SaaS. Build battlecards, competitor analyses, win/loss programs, pricing intelligence, ROI models, and executive market insights. Translate intelligence into sales plays, enablement assets, positioning, and deal-level support. Partner with Sales, Product, Enablement, Analyst Relations, and executives while influencing without direct authority. The role also develops AI-powered workflows and tracks competitive win rates, displacement, deal velocity, influenced ACV, and field adoption.

Own Wrike’s competitive intelligence program, positioning, battlecards, win/loss analysis, pricing intelligence, value frameworks, and executive market insights. Translate competitive research into sales plays, enablement assets, and deal-level support that improve win rates and velocity. Partner with Sales, Product, Enablement, Analyst Relations, and executives while building AI-powered workflows for intelligence gathering and distribution. This senior individual contributor role requires influencing stakeholders without direct authority.

Own Wrike’s company-wide competitive intelligence and positioning program. Build battlecards, competitor analyses, win/loss programs, pricing intelligence, ROI models, and executive market insights. Translate intelligence into sales plays, positioning, enablement, and deal-level support that improve competitive win rates and deal velocity. Partner with Sales, Product, Enablement, Analyst Relations, and executives while developing AI-powered workflows to scale intelligence gathering and distribution.

Own security governance for Wrike’s business SaaS systems, including Salesforce, Marketo, Salesloft, permissions, sharing rules, connected applications, OAuth scopes, and integrations. Map data flows, assess exposure and continuity risks, support GDPR and CCPA compliance, and communicate findings to technical and non-technical stakeholders. The role partners with RevOps, Marketing, Legal, Compliance, and security teams to govern SaaS configurations and integrations.

Owns security and governance for business-system SaaS platforms and integrations, including Salesforce, Marketo, and Salesloft. Responsibilities include managing permissions, sharing rules, connected apps, OAuth scopes, data flows, privacy compliance, and business continuity risks. The role partners with RevOps, Marketing, Legal, and Compliance to communicate risks and ensure systems align with GDPR and CCPA requirements.

Leads a cross-functional software engineering team delivering customer-facing product and platform initiatives. Owns discovery, planning, execution, rollout, and continuous improvement while partnering with Product and Design. Establishes goals and metrics, prioritizes trade-offs, improves processes, coaches engineers, manages performance, and drives reliable, high-quality delivery through agile practices and AI-enabled automation.

Lead a cross-functional software engineering team from discovery through launch and continuous improvement. Partner with Product and Design to define goals, prioritize initiatives, manage trade-offs, and deliver measurable customer and business outcomes. Coach, develop, and retain engineers while improving team processes, delivery practices, quality, reliability, and throughput. Use metrics, AI, and automation to increase efficiency, communicate with stakeholders, and drive customer-focused product and platform initiatives.

Lead Wrike’s partner ecosystem across Southeast Asia, owning channel strategy, partner recruitment, onboarding, enablement, co-selling, and revenue growth. Build relationships with referral partners, systems integrators, VARs, and hyperscalers while creating a regional ecosystem from the ground up. Collaborate with sales, marketing, and solution engineering teams, and use AI-driven workflows to improve partner operations, forecasting, and pipeline performance.

Manage and expand assigned customer accounts across EMEA by prospecting existing accounts, handling leads and trials, conducting the full sales cycle, and closing contracts. Proactively engage customers by phone and email to improve product adoption, provide best-practice guidance, uncover business needs, and maximize customer value. Collaborate with professional services, sales engineering, renewals, marketing, and territory teams while using Salesforce.com for lead and opportunity management.