Jobs at Workyard

Build and own customer-facing products end to end, from discovery and data modeling through development, release, measurement, and iteration. Work primarily across React and Laravel on AWS, with native mobile applications. Partner with product managers and customers to simplify contractor workflows involving time tracking, payroll, compliance, and job costs. Make product and technical tradeoffs, prototype rapidly with AI tools, review code, and help shape engineering practices.

Own retention and renewals for mid-market and SMB B2B SaaS customers. Manage renewal conversations for larger accounts, build scaled customer-success programs for smaller accounts, monitor health scores, identify churn risks, drive feature adoption, generate expansion and annual-conversion leads, and provide evidence-based feedback to Product. The role also requires reporting, automation-tool expertise, AI fluency, and managing a book of hundreds of accounts.

Engages primarily inbound prospects through phone, email, and SMS; conducts discovery, qualifies leads, schedules Account Executive meetings, and maintains accurate Salesforce pipeline records. The role also supports outbound campaigns, prioritizes construction-business prospects using data, improves messaging and sequences, and consistently meets qualified-meeting and activity targets.

Own strategy, discovery, definition, delivery, and adoption for one or more product lines. Run regular customer discovery, build prototypes, define success metrics, partner closely with engineers, own GTM collateral and pricing input, and measure adoption post-release to iterate.