Jobs at Workforce Optimizer

Oversee office administration, HR processes, recruitment coordination, employee records, payroll processing, compliance, employee relations, training programs, vendor management, and support for meetings and senior management. The role requires maintaining confidentiality, resolving payroll and employee queries, and improving administrative and HR procedures.

Own enterprise and public-sector revenue growth for a workforce management SaaS platform. Personally close complex strategic deals, develop go-to-market strategy, build pipeline, recruit and coach enterprise account executives, establish repeatable sales processes, improve forecasting, and manage executive, partner, and industry engagements.

Lead QA for WorkforceOptimizer: develop deep product knowledge, convert requirements into test plans and automated test suites (Selenium), execute functional/regression/load/system and API testing, document defects and recommend enhancements, define QA practices/metrics within Agile Scrum, and mentor junior QA engineers.

The Integration Consultant will develop integrations between Workforce Optimizer and third-party systems, build data mappings, customize existing integrations, and troubleshoot issues.

Lead and scale the Professional Services organization for Workforce Management implementations. Act as a player-coach delivering strategic customer projects, build processes and teams, manage end-to-end project delivery and governance, drive customer success and commercial growth, and establish quality and continuous improvement practices.

The Business Analyst will bridge the gap between the company and customers, diagnosing technical issues and enhancing customer support processes.