Jobs at Workato

Drafts, reviews, and negotiates commercial, cloud services, licensing, partnership, vendor, and confidentiality agreements. Advises business stakeholders on legal issues, conducts legal research, identifies and mitigates risks, and supports litigation and transactional matters. Provides guidance on intellectual property, regulatory compliance, data privacy, consumer protection, corporate governance, trade compliance, advertising regulations, and cross-border matters. Negotiates bilingual English/Mandarin agreements and represents clients in commercial disputes.

Generate new sales opportunities through outbound prospecting, cold calling, email sequencing, lead research, and territory development. Set meetings for sales representatives, build pipeline, support marketing campaigns and go-to-market efforts, refine targeting strategies, consult existing customers, achieve sales targets, and collaborate with Marketing, Sales, and Customer Success teams. The role requires technical aptitude and the ability to learn integration and automation solutions.

Contract Office Manager responsible for daily office operations, logistics, inventory, equipment, catering and facilities vendors, budgets, procurement, conference room technology, employee activities, visitor support, and office safety compliance. The role partners with HR, People Operations, executive teams, IT, and external vendors to maintain office procedures and a positive onsite work environment.

Design and maintain data pipelines, build data warehouse models, optimize dbt Cloud workflows, improve CI/CD and DevOps practices, and support AI initiatives involving Data Genie. Collaborate with business stakeholders to resolve data issues, deliver actionable insights, and support operational needs across business units.

Provides hands-on operational ownership of Salesforce during a six-month parental-leave coverage period. Responsibilities include administration, user access, security, configuration, data quality, incident resolution, releases, deployments, reporting, dashboards, CPQ and connected application support, integration troubleshooting, documentation, and stakeholder communication. The role protects revenue-critical processes such as deal approvals, quote-to-cash, forecasting, and data flows while escalating material architecture and security decisions appropriately.

Own day-to-day Workday administration and production support for US Payroll, Benefits, security, business processes, approvals, reporting, and employee lifecycle workflows. Configure, test, document, and deploy Workday changes while resolving compliance-sensitive issues and partnering with HR and Payroll stakeholders. Assess and potentially lead a Philippines Time Tracking implementation, coordinate with downstream system owners, and maintain documentation for a six-month parental leave coverage engagement.

Design, build, and maintain reliable Go microservices and enterprise platform features involving authentication, caching, work queuing, APIs, and on-premise capabilities. Collaborate with Infrastructure and SRE teams on availability and scalability, contribute throughout the software lifecycle, write testable code, debug systems, and improve existing distributed architectures.

Design, build, deploy, and improve ML- and LLM-powered services for intelligent automation and AI-driven product experiences. Develop reliable Python systems end to end, including monitoring, validation, observability, experimentation, and performance optimization. Partner with Engineering, Product, and Design teams to define metrics, evaluate models, run controlled experiments, analyze results, and ship scalable AI capabilities. Contribute to technical design and code reviews while improving prompting, retrieval, tool use, and orchestration strategies.

The Senior AI Engineer will develop a retrieval layer for enterprise AI agents, ensuring relevant, permission-aware responses by integrating multiple data sources and designing hybrid retrieval systems. Responsibilities include mentoring, designing pipelines, and building evaluation systems, with a strong focus on retrieval quality and permission management.

Oversee end-to-end payroll for the Philippines and Korea while supporting payroll operations across Singapore, Australia, Japan, and India. Ensure statutory compliance, government reporting, remittances, audits, and accurate employee changes. Support the ADP transition and Workday–ADP Celergo integration, resolve employee inquiries within a 24-hour SLA, provide accounting reports, and improve payroll processes and documentation.

Manage and develop Workato’s EMEA SDR team, owning recruiting, onboarding, coaching, quota attainment, and pipeline performance. Design AI-driven outbound strategies using buyer signals, intent data, and prospecting tools. Partner with RevOps, marketing, sales leaders, and account executives to improve messaging, handoffs, conversion rates, reporting, and forecast accuracy. Build dashboards and scalable processes while developing SDRs for future Account Executive roles.

Supports the APJ marketing team for three months by developing digital and print creative assets for campaigns, events, and brand initiatives. Responsibilities include interpreting briefs, collaborating with stakeholders and vendors, preparing production-ready artwork, creating illustrations, icons, layouts, videos, booth visualizations, and presenting design decisions. The role requires strong visual design, typography, copywriting, presentation, problem-solving, and project coordination skills.

Own the deal desk function during a six-to-eight-month maternity leave, managing complex deal reviews, pricing and discount exceptions, deal structuring, approval workflows, CPQ processes, and month-end and quarter-end close support. Partner across Sales, Finance, Legal, Customer Success, and Business Technology; provide quoting and negotiation guidance; maintain governance; resolve escalations; and report risks and open items to leadership.

Designs and develops scalable backend services, high-performance Golang connectors, distributed systems, microservices, and REST/gRPC APIs. Provides technical leadership, performs performance tuning, troubleshoots production issues, contributes across the software development lifecycle, and improves system architecture and reliability. Collaborates with product, infrastructure, DevOps, UI, and connectivity teams while writing maintainable, well-tested code.

Owns enterprise new-business sales across Australia and New Zealand, developing territory plans, selling directly and through channel partners, and engaging C-level executives across target accounts. The role focuses on full-cycle deal ownership, complex enterprise sales, quota attainment, cross-functional collaboration, and building relationships with large organizations in a fast-growing startup environment.

Design, build, deploy, and improve OCR, computer vision, and LLM-based systems for intelligent document understanding. Develop production ML services in Python, monitor quality and performance, run controlled experiments, optimize model behavior, and collaborate with product and engineering teams to deliver AI capabilities.

Build and maintain infrastructure automations for cloud provisioning, environment management, and operational tasks. Support AWS environments, CI/CD pipelines, demo application lifecycle management, testing, troubleshooting, access control, and documentation. Collaborate with senior engineers, communicate progress and blockers, and develop expertise in cloud automation and AI. The role requires experience with iPaaS platforms, Linux, AWS, Docker, REST APIs, OAuth, SQL, CI/CD, and agile tools.

Serve as Workato's regional technical authority and Field CTO, advising C-level executives on enterprise integration, AI orchestration, and agentic automation. Build executive relationships, influence product and deal outcomes, create thought leadership, accelerate strategic deals, and enable GTM teams. Shape MCP/AI strategies, design governance and scalable architectures, and translate emerging AI capabilities into enterprise use cases.

Own and resolve complex internal IT issues across collaboration tools, endpoints, and SaaS; manage ticketing and SLAs; analyze support trends; automate lifecycle and workflows (provisioning, access, SCIM/Okta); lead IT projects, documentation, training, and AI-enabled improvements to scale support and enhance employee experience.

Lead technical discovery, solution design, demonstrations, workshops, and proofs of concept for Workato’s enterprise sales cycles. Advise Fortune 500 customers on iPaaS, integration, automation, AI orchestration, and agentic workflows, translating technical capabilities into business value. Partner with account teams and post-sales functions, support RFIs/RFPs, facilitate customer onboarding and first value, represent Workato at events, and channel customer feedback to Product Management and Engineering.