Jobs at Wonolo

Build AI-native B2C growth systems for worker acquisition, activation, retention, and re-engagement. Develop lifecycle automations, triggered campaigns, paid-channel integrations, job-posting workflows, AI agent systems, reporting, and experimentation. Use SQL, Looker, APIs, marketing platforms, and LLMs to automate decisions and personalize campaigns. Monitor marketplace health, activate playbooks, evaluate campaign performance, and convert manual marketing processes into scalable internal tools and workflows.

Provides onsite support at customer facilities, serving as a point of contact for customers and hourly workers. Responsibilities include worker sourcing, screening, scheduling, onboarding support, issue resolution, customer relationship management, operational problem-solving, metric tracking, reporting, and collaboration with market, sales, product, marketing, and operations teams. The role requires flexible scheduling, travel to customer locations near Flower Mound, and reliable transportation.

Sources, screens, interviews, and onboards frontline workers through recruiting platforms, worker pools, and hiring events. Supports app and W-2 onboarding, maintains recruiting materials and SOPs, tracks recruiting and market-performance metrics, and improves processes. Serves as a local contact for customers and workers, resolves placement issues, monitors performance, travels to customer sites, and partners with Market Operations, Marketing, Product, and Sales teams.

Sources, screens, interviews, and onboards workers while supporting customer and worker operations. Resolves placement issues, builds stakeholder relationships, coordinates hiring events and customer-site activities, monitors performance, tracks recruiting metrics, and improves processes. The role partners with cross-functional teams and requires monthly travel throughout Virginia, Maryland, and West Virginia.

Supports escalated worker incident investigations, employee relations cases, workers’ compensation claims and partner coordination. Reviews claim trends, assigns compensation codes, issues certificates of insurance, documents processes, assists with audits, and flags co-employment risks. The role collaborates with Trust & Safety, Compliance, Legal, customer-facing teams, carriers, and adjusters while improving workflows and protecting the worker experience.

Drive new customer growth across the Western Region through outside sales, local market development, consultative selling, and relationship building. Build and manage prospect pipelines, identify workforce needs, qualify opportunities, and collaborate with internal teams to close and activate customers. Focus on warehousing, distribution, manufacturing, logistics, hospitality, and other labor-intensive industries, primarily across Greater Los Angeles, Orange County, and the Inland Empire, with monthly travel to Northern California.

Recruiting Operations Specialist develops and improves sourcing, screening, interviewing, onboarding, and worker engagement processes. The role creates job descriptions, sources candidates, conducts interviews, tracks recruiting metrics, maintains procedures, and identifies process improvements. It requires recruiter experience, ATS and CMS familiarity, bilingual English-Spanish communication, and reliable local transportation. The position is a six-month contract, requires occasional evening or weekend availability, and involves travel within Southern California plus occasional Northern California travel.

Serve as a local customer- and worker-facing operations contact, supporting staffing, sourcing, screening, scheduling, shift issue resolution, and worker relationships. Visit customer facilities, coordinate solutions for last-minute challenges, monitor operational metrics, analyze trends, prepare reports, and improve processes. Collaborate with market, sales, engagement, marketing, product, and central operations teams. The six-month role requires onsite Chicago-area work, reliable transportation, travel to customer locations, and occasional early morning or overnight scheduling.

Provides onsite support at customer job locations, assisting workers and supervisors with check-in, attendance, performance, conflicts, and Wonolo platform issues. Conducts worker orientations, monitors assignments, manages no-shows and late arrivals, submits daily reports, documents outcomes, and maintains client relationships. The role requires flexible shifts, travel among customer facilities, independent problem-solving, and effective communication with diverse stakeholders.

Source, screen, interview, and onboard frontline workers while supporting customer and worker operations. Resolve placement issues, monitor candidate performance, maintain recruiting documentation, coordinate hiring events and customer-site activities, and improve recruiting processes using performance metrics. Partner with operations, marketing, product, market, and sales teams in a fast-paced environment.

Provides onsite support at customer warehouse and production facilities, helping workers and supervisors navigate check-in, attendance, performance, conflicts, and Wonolo app processes. Conducts worker orientations, monitors assignments, sends reports, documents outcomes, and manages no-shows or departures. Builds client relationships, communicates staffing issues, de-escalates situations, and supports recruiting and onboarding. Requires flexible morning, evening, or overnight availability, local travel, reliable transportation, and comfort working with diverse stakeholders in industrial environments.

Support local staffing operations by sourcing, screening, scheduling, and resolving issues for hourly workers and clients. Serve as local point of contact, travel to customer sites, monitor performance and metrics, analyze data for improvements, coordinate with regional teams, and help grow customer relationships. Role is temporary (4 months to start) and may require early mornings/evenings during peak periods.

Visit customer job sites to support Wonoloers and clients: coordinate check-in/out, onboard and coach workers, monitor attendance and performance, resolve conflicts, document observations, and maintain client relationships while using Google tools and Slack. Role includes local travel, daily reporting, and potential worker removals to mitigate co-employment risk.

Visit customer job sites to support Wonoloers and clients: onboard and orient workers, monitor attendance and performance, resolve conflicts, report observations, and help prevent co-employment risk. Provide real-time operational feedback and coordinate with internal teams.

Build and execute data-driven acquisition and activation campaigns for a B2C worker marketplace. Monitor market health, prioritize and run multi-channel campaigns, and translate funnel strategy into scalable automations and AI-powered flows. Design, build, and evaluate LLM-driven workflows, onboarding sequences, re-engagement flows, and tooling to improve activation and retention across markets.

Build and run B2C acquisition and activation campaigns for worker supply. Monitor market data, prioritize and execute campaigns, and convert learnings into scalable automations and AI-powered workflows to improve activation, retention, and funnel metrics.

Owner of GTM tooling and automations for Sales, Customer Success, and Self-Serve. Manage and improve Salesforce-integrated stack, build Clay/Zapier automations, evaluate new tools and AI workflows, document systems, and partner with leaders to scope and deliver cross-functional tooling projects.

Own and support the go-to-market toolstack (Salesforce, Gong, Clay, Zapier, etc.), build and maintain automations and workflows, evaluate and pilot new tools/AI, partner with Salesforce Admin on CRM requirements and data quality, and create documentation and self-serve resources to reduce manual work for Sales and Customer Success.

Support local day-to-day staffing operations by sourcing, screening, scheduling, and resolving issues for hourly workers and customers. Serve as on-site point of contact, travel to customer locations, analyze worker and shift data, track market metrics, and collaborate with sales, engagement, and central teams to improve operations and staffing outcomes.