Jobs at Wonolo

Hands-on HR generalist supporting HR operations, benefits administration, compliance, pay equity auditing, onboarding/offboarding, employee relations, and process improvement. Provide surge recruiting support, maintain HR documentation, analyze HR metrics, and use AI tools to automate and streamline People workflows across the US and Canada.

Source, screen, interview, and onboard workers through recruiting platforms, worker pools, and hiring events. Maintain job descriptions, support app and W-2 onboarding, resolve customer and worker issues, monitor placed-worker performance, and build local relationships. Track recruiting and market metrics, improve processes, maintain SOPs, and partner with Market Operations, Marketing, Product, and Sales teams. The hybrid role includes customer-site travel, local events, and occasional early or evening work during peak periods.

Visit customer job sites to support Wonoloers and clients: coordinate check-in/out, onboard and coach workers, monitor attendance and performance, resolve conflicts, document observations, and maintain client relationships while using Google tools and Slack. Role includes local travel, daily reporting, and potential worker removals to mitigate co-employment risk.

Visit customer job sites to support Wonoloers and clients: onboard and orient workers, monitor attendance and performance, resolve conflicts, report observations, and help prevent co-employment risk. Provide real-time operational feedback and coordinate with internal teams.

Onsite representative who visits customer job sites to support workers and clients, run basic orientations, monitor attendance and performance, resolve conflicts, produce daily reports, and assist with local recruiting and onboarding. Acts as product expert and hands-on problem solver to ensure smooth operations and mitigate co-employment risks.

Build and execute data-driven acquisition and activation campaigns for a B2C worker marketplace. Monitor market health, prioritize and run multi-channel campaigns, and translate funnel strategy into scalable automations and AI-powered flows. Design, build, and evaluate LLM-driven workflows, onboarding sequences, re-engagement flows, and tooling to improve activation and retention across markets.

Build and run B2C acquisition and activation campaigns for worker supply. Monitor market data, prioritize and execute campaigns, and convert learnings into scalable automations and AI-powered workflows to improve activation, retention, and funnel metrics.

Owner of GTM tooling and automations for Sales, Customer Success, and Self-Serve. Manage and improve Salesforce-integrated stack, build Clay/Zapier automations, evaluate new tools and AI workflows, document systems, and partner with leaders to scope and deliver cross-functional tooling projects.

Own and support the go-to-market toolstack (Salesforce, Gong, Clay, Zapier, etc.), build and maintain automations and workflows, evaluate and pilot new tools/AI, partner with Salesforce Admin on CRM requirements and data quality, and create documentation and self-serve resources to reduce manual work for Sales and Customer Success.

Support local day-to-day staffing operations by sourcing, screening, scheduling, and resolving issues for hourly workers and customers. Serve as on-site point of contact, travel to customer locations, analyze worker and shift data, track market metrics, and collaborate with sales, engagement, and central teams to improve operations and staffing outcomes.

Support local staffing operations by sourcing, screening, scheduling, and resolving issues for hourly workers and clients. Serve as local point of contact, travel to customer sites, monitor performance and metrics, analyze data for improvements, coordinate with regional teams, and help grow customer relationships. Role is temporary (4 months to start) and may require early mornings/evenings during peak periods.

Support Central Operations by evaluating, implementing, and maintaining AI-driven automations and low-code tooling (e.g., Zapier). Build unified dashboards to track AI agent performance, drive internal adoption, document automations, run LLM evaluation/monitoring for human-in-the-loop workflows, and collaborate with product, engineering, and ops to reduce manual work and improve reporting.

Support Central Operations by evaluating, implementing, and maintaining AI agents and low/no-code automations (e.g., Zapier). Build unified dashboards to track AI agent performance, reduce manual work, document automations, run LLM evaluation/monitoring, train stakeholders, and provide feedback to align AI with business workflows.

Own and support month‑end close tasks, stock‑based compensation (ASC 718), sales/use tax compliance, 1099 filings, reconciliations, debt reporting, audit support, and financial integrations. Drive process improvements and use AI and ERP tools to automate and scale accounting operations.

The Engagement Manager will build partnerships with key users, drive product adoption, retain client relationships, and explore growth opportunities through in-person interactions and collaborations with operations teams.

Lead and own key accounting areas including stock-based compensation, sales/use tax, 1099s, reconciliations, month-end close, debt reporting, and audit support. Support financial integration of acquisitions, perform technical accounting research, drive process improvements, and use AI tools to automate and accelerate accounting workflows while partnering cross-functionally.