Wonolo
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We are seeking a Customer Operations Specialist to provide administrative support to customers, respond to queries, handle escalations, and maintain customer relationships. The ideal candidate will improve processes and possess strong communication and problem-solving skills.
The Specialist, Wonoloer Retention & Engagement will conduct outreach to Wonoloers, manage worker attendance, and support internal stakeholders with operational tasks that boost job retention and satisfaction. The role involves stakeholder communication, campaign execution, and performance review.
The Staff Product Designer will lead design projects, collaborating with cross-functional teams to shape the user experience and visual design of Wonolo's products. Responsibilities include aligning product design with user needs, maintaining design patterns, and delivering comprehensive user experiences across various platforms.