Jobs at Wonolo

Provides onsite support at customer facilities, helping workers and supervisors navigate check-in, attendance, performance, conflicts, and Wonolo processes. Conducts worker orientations, monitors assignments, submits reports, documents outcomes, and supports recruiting operations. Builds client relationships, resolves real-time issues, manages no-shows and late arrivals, and helps de-escalate workplace situations. Requires regular travel to Baltimore-area warehouses or production facilities and flexible availability, including occasional early mornings, evenings, or weekends.

Visit customer job sites to support Wonoloers and clients: coordinate check-in/out, onboard and coach workers, monitor attendance and performance, resolve conflicts, document observations, and maintain client relationships while using Google tools and Slack. Role includes local travel, daily reporting, and potential worker removals to mitigate co-employment risk.

Recruit and onboard high-volume frontline workers across a designated local market. Responsibilities include sourcing, screening, interviewing, developing job descriptions, managing app and W-2 onboarding, tracking recruiting metrics, improving processes, engaging workers, visiting client sites, and partnering with market teams to improve fill rate, revenue, and supply health. The role requires bilingual English-Spanish communication, local labor-market expertise, operational ownership, and occasional evening or weekend availability.

Process weekly W2 payroll by onboarding workers, validating hours, reconciling time, managing bonuses and leave, resolving discrepancies, and responding to support inquiries. The role also improves workflows, coordinates with cross-functional teams, reports system issues, maintains payroll accuracy and service levels, and identifies opportunities to use AI for greater efficiency.

Build AI-native B2C growth systems for worker acquisition, activation, retention, and re-engagement. Develop lifecycle automations, triggered campaigns, paid-channel integrations, job-posting workflows, AI agent systems, reporting, and experimentation. Use SQL, Looker, APIs, marketing platforms, and LLMs to automate decisions and personalize campaigns. Monitor marketplace health, activate playbooks, evaluate campaign performance, and convert manual marketing processes into scalable internal tools and workflows.

Provides onsite support at customer facilities, serving as a point of contact for customers and hourly workers. Responsibilities include worker sourcing, screening, scheduling, onboarding support, issue resolution, customer relationship management, operational problem-solving, metric tracking, reporting, and collaboration with market, sales, product, marketing, and operations teams. The role requires flexible scheduling, travel to customer locations near Flower Mound, and reliable transportation.

Sources, screens, interviews, and onboards frontline workers through recruiting platforms, worker pools, and hiring events. Supports app and W-2 onboarding, maintains recruiting materials and SOPs, tracks recruiting and market-performance metrics, and improves processes. Serves as a local contact for customers and workers, resolves placement issues, monitors performance, travels to customer sites, and partners with Market Operations, Marketing, Product, and Sales teams.

Supports escalated worker incident investigations, employee relations cases, workers’ compensation claims and partner coordination. Reviews claim trends, assigns compensation codes, issues certificates of insurance, documents processes, assists with audits, and flags co-employment risks. The role collaborates with Trust & Safety, Compliance, Legal, customer-facing teams, carriers, and adjusters while improving workflows and protecting the worker experience.

Drive new customer growth across the Western Region through outside sales, local market development, consultative selling, and relationship building. Build and manage prospect pipelines, identify workforce needs, qualify opportunities, and collaborate with internal teams to close and activate customers. Focus on warehousing, distribution, manufacturing, logistics, hospitality, and other labor-intensive industries, primarily across Greater Los Angeles, Orange County, and the Inland Empire, with monthly travel to Northern California.

Recruiting Operations Specialist develops and improves sourcing, screening, interviewing, onboarding, and worker engagement processes. The role creates job descriptions, sources candidates, conducts interviews, tracks recruiting metrics, maintains procedures, and identifies process improvements. It requires recruiter experience, ATS and CMS familiarity, bilingual English-Spanish communication, and reliable local transportation. The position is a six-month contract, requires occasional evening or weekend availability, and involves travel within Southern California plus occasional Northern California travel.

Serve as a local customer- and worker-facing operations contact, supporting staffing, sourcing, screening, scheduling, shift issue resolution, and worker relationships. Visit customer facilities, coordinate solutions for last-minute challenges, monitor operational metrics, analyze trends, prepare reports, and improve processes. Collaborate with market, sales, engagement, marketing, product, and central operations teams. The six-month role requires onsite Chicago-area work, reliable transportation, travel to customer locations, and occasional early morning or overnight scheduling.

Provides onsite support at customer warehouse and production facilities, helping workers and supervisors navigate check-in, attendance, performance, conflicts, and Wonolo app processes. Conducts worker orientations, monitors assignments, sends reports, documents outcomes, and manages no-shows or departures. Builds client relationships, communicates staffing issues, de-escalates situations, and supports recruiting and onboarding. Requires flexible morning, evening, or overnight availability, local travel, reliable transportation, and comfort working with diverse stakeholders in industrial environments.

Build and execute data-driven acquisition and activation campaigns for a B2C worker marketplace. Monitor market health, prioritize and run multi-channel campaigns, and translate funnel strategy into scalable automations and AI-powered flows. Design, build, and evaluate LLM-driven workflows, onboarding sequences, re-engagement flows, and tooling to improve activation and retention across markets.

Build and run B2C acquisition and activation campaigns for worker supply. Monitor market data, prioritize and execute campaigns, and convert learnings into scalable automations and AI-powered workflows to improve activation, retention, and funnel metrics.