Jobs at Wonderly

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Respond to customer inquiries within support channels, use the knowledge base to resolve common issues, escalate technical problems to engineering, help refine support operations to improve retention and revenue, and relay customer feedback to product and engineering teams.

Provide timely support across customer channels, use knowledge base to resolve issues, escalate technical problems to engineering, drive improvements to support operations, and help retain customers and boost revenue.

Provide timely customer support through support channels, follow SLAs, use the knowledge base to resolve issues, escalate technical problems to engineering, and feed customer feedback into product improvements to boost retention and revenue.

High-volume, customer-facing AE role qualifying and converting service-business owners. Rapidly assess businesses, decide fit for Wonderly, clearly communicate expectations, own the first customer experience, and drive outcomes. Fast-paced with heavy responsibility and rapid ownership during company growth.

Provide timely support through customer channels, use the knowledge base to resolve queries, escalate technical issues to engineering, contribute to improving support operations, and relay customer feedback to product teams to boost retention and revenue.

Provide timely support via customer channels, use knowledge base to resolve common issues, escalate technical problems to engineering, help refine support operations, and relay customer feedback to improve product and retention.

Provide timely customer support via support channels, use knowledge base for common queries, escalate technical issues, relay customer feedback to product/engineering, and help improve customer operations to boost retention and revenue.

Early-career operations generalist who owns and solves high-leverage operational problems across sales, customer ops, recruiting, finance, product, and marketing. Hands-on work includes customer-facing setup and intervention, SQL-based data analysis, building spreadsheets/docs/scripts, vendor and process work, and rapidly shipping solutions in a high-intensity startup environment.

Lead AI-driven creative production for paid social: produce high-volume, conversion-focused video ads using AI video generation and enhancement tools, edit and iterate quickly, integrate AI into workflows, collaborate with growth marketers and Creative Director, and continuously test platform-specific storytelling to maximize conversions.

Provide timely support via customer channels, use knowledge base to resolve issues, escalate technical problems to engineering, improve support operations, and help retain customers and drive revenue.

Provide frontline customer support across channels, resolve common issues using the knowledge base, escalate technical problems to engineering, contribute to improving support operations, and help retain customers and drive revenue.

Provide timely, high-quality customer support via support channels, use knowledge base to resolve queries, escalate technical issues to engineering, drive improvements in customer operations to boost retention and revenue, and relay customer feedback to product teams.

Build and scale Wonderly's native Android app using Kotlin with focus on performance, reliability, and platform integrations (voice calling, SMS, notifications, background execution, widgets). Own technical decisions, collaborate with backend/product/design, and deliver high-impact mobile features used by hundreds of thousands of users.

Provide timely support across customer channels, use knowledge base to resolve common issues, escalate technical problems to product/engineering, contribute to improving support operations, and help retain customers and grow revenue.