Jobs at Wonderly

Own and execute Wonderly's local SEO strategy end-to-end: programmatic city/service pages, map pack and Google Business Profile optimization, technical SEO, schema/structured data, indexing and crawl analysis, competitive and keyword research, internal linking, citations and review strategy, content templates, and close collaboration with engineering to ship and iterate pages that drive qualified local demand across the US and Canada.

Lead and own Wonderly's growth and marketing across paid and organic channels, SEO, landing pages, lifecycle/email, attribution, funnel analytics, creative testing, influencer and local-market experiments, and sales enablement. Diagnose technical tracking issues, hire and scale the marketing team, run cross-functional initiatives, and be directly accountable for revenue and growth metrics as the company scales from product-market fit to large-scale growth.

Respond to customer inquiries within support channels, use the knowledge base to resolve common issues, escalate technical problems to engineering, help refine support operations to improve retention and revenue, and relay customer feedback to product and engineering teams.

Provide timely support across customer channels, use knowledge base to resolve issues, escalate technical problems to engineering, drive improvements to support operations, and help retain customers and boost revenue.

Provide timely customer support through support channels, follow SLAs, use the knowledge base to resolve issues, escalate technical problems to engineering, and feed customer feedback into product improvements to boost retention and revenue.

Provide timely support via customer channels, use knowledge base to resolve common issues, escalate technical problems to engineering, help refine support operations, and relay customer feedback to improve product and retention.

High-volume, customer-facing AE role qualifying and converting service-business owners. Rapidly assess businesses, decide fit for Wonderly, clearly communicate expectations, own the first customer experience, and drive outcomes. Fast-paced with heavy responsibility and rapid ownership during company growth.

Provide timely support across customer channels, use knowledge base to resolve common issues, escalate technical problems to product/engineering, contribute to improving support operations, and help retain customers and grow revenue.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Provide timely support through customer channels, use the knowledge base to resolve queries, escalate technical issues to engineering, contribute to improving support operations, and relay customer feedback to product teams to boost retention and revenue.

Provide timely support via customer channels, use knowledge base to resolve issues, escalate technical problems to engineering, improve support operations, and help retain customers and drive revenue.

Provide frontline customer support across channels, resolve common issues using the knowledge base, escalate technical problems to engineering, contribute to improving support operations, and help retain customers and drive revenue.

Provide timely, high-quality customer support via support channels, use knowledge base to resolve queries, escalate technical issues to engineering, drive improvements in customer operations to boost retention and revenue, and relay customer feedback to product teams.

Provide timely customer support via support channels, use knowledge base for common queries, escalate technical issues, relay customer feedback to product/engineering, and help improve customer operations to boost retention and revenue.

Early-career operations generalist who owns and solves high-leverage operational problems across sales, customer ops, recruiting, finance, product, and marketing. Hands-on work includes customer-facing setup and intervention, SQL-based data analysis, building spreadsheets/docs/scripts, vendor and process work, and rapidly shipping solutions in a high-intensity startup environment.

Own top-of-funnel outbound for service-business customers: cold calls, follow-ups, qualify leads, hand off hot opportunities, maintain CRM and pipeline, analyze outbound metrics, help build and improve the outbound playbook, and operate at high call volume to drive scalable growth.

Make high-volume outbound/inbound calls to qualify leads, book onsite meetings for customers, maintain flawless CRM records, hit booking targets, work weekends on rotation, analyze your metrics, and help build scalable processes to increase lead conversion.