Jobs at WizCommerce

Manage end-to-end client implementations for the US market: gather requirements, create plans, run onboarding/training, coordinate cross-functional teams, troubleshoot, document processes, track KPIs, and feed client insights to product for continuous improvement.

Provide L2 technical support for a SaaS B2B commerce platform: troubleshoot production issues, analyze GCP logs, debug APIs and integrations, perform root cause analysis, collaborate with engineering/product teams, communicate status to customers, and maintain knowledge base and process improvements. Work US business hours (India night shift).

Lead DevOps/SRE responsible for designing and operating GCP infrastructure, IaC (Terraform), Kubernetes/GKE management, CI/CD and GitOps pipelines, observability, SLO/SRE practices, incident response, cost optimization, security best practices, and mentoring other DevOps engineers.

Own the product roadmap for AI-enabled B2B SaaS features: research customer needs, collaborate with design, engineering and data science to build and launch AI/ML solutions, define metrics, lead go-to-market, and drive product success.

Drive North American outbound pipeline for B2B wholesale and distribution. Research and qualify accounts, make 100+ cold calls daily, personalize outreach across channels, set demos with AEs, and keep accurate HubSpot CRM records while iterating on messaging.

Design, build, and own automated GTM workflows and campaign pipelines; create and configure AI agents and internal self-serve tools; maintain funnel and pipeline data accuracy; instrument end-to-end reporting; and partner with sales, marketing, and leadership to turn GTM strategy into reliable, scalable systems.

As an Account Executive, you will prospec т, conduct deep discovery, and build business cases for SMB and mid-market clients. You'll sell AI-native commerce solutions and navigate complex operational challenges.

Build and maintain scalable ETL/ELT pipelines, data warehouses/lakes, and real-time analytics infrastructure. Ensure data quality, governance, and deliver high-quality datasets for product, analytics, and customer-facing dashboards.