Jobs at Winwood Hospitality Group Inc

Manages front office and hotel operations, including guest services, staffing, scheduling, training, billing, inventory, safety, quality assurance, and financial controls. Coaches team members, coordinates with housekeeping and engineering, supports revenue objectives, handles guest concerns, and participates in manager-on-duty and front desk shifts. Ensures brand standards, regulatory compliance, preventive maintenance, and exceptional guest satisfaction.

Provides front desk and night audit support in a hotel environment. Handles reservations, guest check-in and checkout, billing questions, wake-up calls, guest requests, meeting directions, and local recommendations. Coordinates with housekeeping, engineering, bell staff, and management to resolve issues and maintain hotel standards. Protects guest privacy, follows financial controls, supports hotel revenue goals, and delivers courteous hospitality while working flexible shifts, weekends, and holidays.

Maintains the cleanliness, safety, and presentation of hotel rooms, suites, public areas, storage rooms, and laundry facilities. Responsibilities include cleaning, vacuuming, mopping, replenishing supplies, removing trash and linens, laundering hotel linens, organizing storerooms, reporting maintenance issues, completing deep-cleaning projects, and responding professionally to guest needs. The role requires adherence to Hilton, Hampton Inn, health, safety, and housekeeping standards, along with reliable attendance and a professional appearance.

Provides front-desk and guest services for a hotel, including reservations, check-in and checkout, billing assistance, guest requests, wake-up calls, meeting directions, and local area information. Coordinates with housekeeping, engineering, bell, and driver staff to resolve issues and support guest satisfaction. Maintains guest privacy, financial controls, brand standards, safety, and accurate hotel records while supporting hotel operations across flexible shifts, weekends, and holidays.

Provides front-desk guest services, including reservations, check-in and checkout, billing assistance, guest issue resolution, wake-up calls, meeting-room directions, and local recommendations. Coordinates with housekeeping, engineering, bell, and driver staff to fulfill guest needs. Maintains Marriott brand standards, guest privacy, financial controls, safety procedures, and service quality while supporting hotel operations across a flexible schedule.