Teams at Windward

Manage governmental and enterprise customer relationships across the GCC, driving platform adoption, onboarding, training, satisfaction, renewals, and growth. Serve as the primary customer contact, identify risks, coordinate service quality, provide product feedback, and support upselling and cross-selling. The role requires strong communication, technical, presentation, organizational, and relationship-management skills, along with 30–40% regional travel.

Lead the greenfield build and ongoing operation of Windward’s AWS GovCloud federal infrastructure. Own FedRAMP authorization, CMMC assessment, compliance audits, workload migration, Terraform-based infrastructure, EKS, CI/CD, monitoring, logging, incident response, disaster recovery, and audit readiness. Partner with assessors and government contractors, establish operational practices, and hire and lead the federal infrastructure team.

Lead pre-sales technical engagement for US federal customers: discovery, demos, PoCs, tailored solution design, RFP/RFI responses, and cross-functional collaboration to win government contracts. Support trials, present technical value, and advise on deployment and integration with APIs and space-based collection data. Travel up to 33%.