Teams at William Douglas Management, LLC

Processes incoming documents by scanning, uploading, and routing them to appropriate teams. Manages shredding-box logistics, Freshdesk tickets, mail sorting, and forwarding. The role requires prioritizing multiple tasks, maintaining accuracy, communicating clearly, using Microsoft Office, and handling documents and office systems efficiently.

Oversee delinquent homeowner accounts, provide collections updates, manage payment plans, monitor bankruptcy cases, process invoices and payments, coordinate with attorneys and community stakeholders, and attend foreclosure hearings when needed.

Manage a portfolio of homeowner associations and serve as the primary contact for boards, homeowners, vendors, and contractors. Responsibilities include community inspections, rule enforcement, vendor coordination, financial statement and budget support, meeting leadership, documentation, and responsive customer service. The role requires strong organization, communication, problem-solving, Microsoft Office proficiency, reliable transportation, and occasional evening availability.