Jobs at Whitewater

Provides customer service at a car wash by recommending memberships and wash packages, safely guiding vehicles, maintaining facility cleanliness, performing quality checks, troubleshooting basic equipment issues, and completing opening and closing procedures. The role requires outdoor work, physical stamina, schedule flexibility, and a positive, team-oriented approach.

Plan and execute IT deployments, upgrades, and migrations across car wash locations. Install, configure, and test POS systems, kiosks, network devices, and related technology. Troubleshoot networks, controllers, cameras, phones, wireless systems, and other equipment. Provide advanced support, respond to failures, coordinate with operations, maintenance, and vendors, document work, and deliver training and post-deployment support. The role requires extensive travel and hands-on work in active car wash environments.

Plan and execute technology deployments, upgrades, and migrations across new and existing locations. Install, configure, test, and troubleshoot POS systems, payment kiosks, networks, cameras, wireless systems, control systems, and related site technology. Provide advanced support, respond to equipment failures, collaborate with operations, maintenance, and vendors, document completed work, train users, and deliver post-deployment support while traveling extensively.

Leads employee relations, investigations, performance matters, HR case management, employee feedback, retention insights, policy development, manager coaching, and HR representative development across a multi-state organization.

Oversee operations across four to ten car wash locations, driving operational excellence, financial performance, membership growth, staffing, customer experience, and facility standards. Coach and develop location leadership, build succession pipelines, approve schedules and financial transactions, analyze P&L results, and implement strategies to meet revenue, profitability, retention, and performance goals. The role requires flexible scheduling and willingness to work outdoors in all weather conditions.

Provides phone, email, and online support for customer memberships, billing, accounts, and service questions. Researches concerns, explains solutions, partners with store and corporate teams, identifies customer feedback trends, and meets response-time goals. Requires strong communication, organization, attention to detail, technology skills, and willingness to learn.

Design and maintain scalable ETL/ELT pipelines, data integrations, APIs, databases, warehouses, and workflow orchestration. Improve data quality, security, governance, reporting accessibility, and infrastructure reliability across a multi-location organization. Collaborate with analysts, technology teams, and business leaders, troubleshoot complex data issues, support CI/CD deployments, and provide technical leadership and mentorship while shaping long-term data strategy.

Lead integrated marketing campaign execution across regional and national promotions, new store openings, acquisitions, competitive market initiatives, and loyalty programs. Own the omni-channel marketing calendar, coordinate cross-functional teams and agencies, manage project timelines and creative workflows, develop marketing playbooks, and support customer acquisition and retention. Communicate progress and results to leadership while using campaign performance, deadlines, and ROI to guide priorities.

Lead integrated marketing campaigns across regional and national markets, managing omnichannel calendars, cross-functional projects, creative workflows, marketing playbooks, hyper-local initiatives, loyalty campaigns, and new store opening or acquisition support. Coordinate timelines, assets, agencies, and stakeholders while communicating results to leadership and using campaign performance and ROI data to drive growth.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.