Teams at White Cap

Responsible for facilitating the sales process via phone and email, providing customer service, managing orders, and developing sales opportunities. Works towards achieving quota and meeting corporate service goals.

Process customer orders across channels, manage pricing and procurement, coordinate logistics, handle payments, maintain transaction records, and mentor junior associates to ensure accurate, timely service.

Lead execution of commercial growth strategy through data-driven insights, process optimization, and cross-functional initiatives. Coach and supervise analysts, validate analytical outputs, translate complex insights into practical guidance for sales leadership and field teams, and manage multiple projects to drive measurable sales performance improvements.