Jobs at Whisker

The Omnichannel Specialist provides customer service through phone, chat, and email, specializing in product troubleshooting and technical support, while gathering customer feedback and collaborating with teams on product improvements.

The PHP Developer will build and maintain software systems for Whisker's operations, focusing on both front-end and back-end development while collaborating in Agile teams.

Lead go-to-market strategy and execution for product launches and campaigns, manage the integrated marketing calendar, coordinate cross-functional teams and agencies, build marketing operations and tracking systems, measure brand performance and ROI, and lead a team of Brand Managers and MarOps to deliver consistent, scalable marketing execution.

The Director of Software Engineering will oversee software solutions design, managing engineering teams, and driving technological advancements to enhance pet product development and internal operations.

The Robot Assembly Lead coordinates assembly lines, manages team allocation, ensures quality and safety, and trains Team Members. Responsibilities include monitoring production flow, handling materials, maintaining cleanliness, and improving processes.

The Systems Administrator is responsible for managing and supporting IT systems, providing technical support, and ensuring system security and compliance across multiple environments.

The Plant Controller will oversee financial performance at Whisker's manufacturing facility, managing costs, analyzing efficiencies, and partnering with operations leaders to improve profitability and accuracy in financial reports.

The CX Sr. Special Services Supervisor leads a support team, manages daily operations, oversees programs, and drives exceptional customer outcomes through coaching and strategic leadership.

The Receiving Coordinator manages the receipt of goods, ensuring inventory accuracy, processing shipments, and coordinating with quality control while maintaining a clean and organized warehouse environment.

Provide hands-on HR support focused on employee relations, compliance, onboarding/offboarding, performance management, leave and workers' compensation administration, UIA claims, training, retention, and leadership coaching. Maintain HRIS records, support recruiting coordination, run site projects, and ensure compliance with employment laws while supporting production shift schedules and on-site engagement.

The Robot Reconditioner inspects and restores returned units, ensuring quality standards while assisting with assembly and other repairs as needed.