Jobs at Whisker

Provides front-line IT support for onsite and remote employees, including Windows and macOS troubleshooting, hardware and software provisioning, onboarding and offboarding, account administration, Active Directory management, asset inventory, documentation, ticketing, and user training. Partners with Security and distributed IT teams to maintain compliance and ITIL-based service delivery while improving support processes.

Leads the architecture, development, security, scalability, and lifecycle delivery of firmware for IoT devices. Provides hands-on technical leadership, mentors firmware engineers, conducts code reviews, collaborates with hardware and product teams, evaluates technologies, and ensures reliable device connectivity, updates, and performance. The role also drives secure firmware protocols, supports cross-functional requirements translation, and oversees complex firmware projects from concept through implementation.

Lead embedded firmware development for IoT pet products, including motor control and robotic subsystems. Architect and implement firmware, drivers, device integrations, and cloud connectivity; manage releases, conduct code reviews, and perform integration and system testing. The role requires expertise in C/C++, FreeRTOS, embedded Linux, microcontrollers, communication protocols, OTA updates, and control theory. It also supports rapid prototyping, documentation, debugging, and collaboration with AWS cloud engineering teams.

Design, build, and operate shared backend services, serverless AWS infrastructure, and high-volume IoT telemetry pipelines. Lead platform migrations, own service reliability and on-call responsibilities, establish SLOs and observability, integrate agentic/LLM capabilities safely, mentor engineers, and coordinate cross-team technical initiatives to scale the platform and data ingestion into the analytics stack.

The Plant Controller will oversee financial performance at Whisker's manufacturing facility, managing costs, analyzing efficiencies, and partnering with operations leaders to improve profitability and accuracy in financial reports.

Lead go-to-market strategy and execution for product launches and campaigns, manage the integrated marketing calendar, coordinate cross-functional teams and agencies, build marketing operations and tracking systems, measure brand performance and ROI, and lead a team of Brand Managers and MarOps to deliver consistent, scalable marketing execution.