Jobs at Whippy

Manage a portfolio of customer accounts, conduct onboarding and training, troubleshoot issues, and guide customers on best practices in using the Whippy platform.

The Customer Support Specialist will troubleshoot automated workflows, respond to customer queries via Intercom, manage accounts, and document solutions while ensuring a fast response time.

Early-stage SaaS Account Executive to own the full sales cycle, build outbound and partner-driven pipeline, close new logos and expansions, work closely with the CEO and engineering, and help define and scale the companys go-to-market motion. Remote role requiring East Coast hours and an entrepreneurial, consultative sales approach.

Manage billing, payment, and contract operations while ensuring accurate billing, timely payments, and contract compliance. Proactively address customer billing needs and improve internal processes.

The Software Engineering Manager will oversee engineering team practices, participate in coding, provide support, and conduct technical interviews, while managing remote team dynamics.

As a Frontend Engineer, you'll craft user interfaces, write engineering requirement documents, build test suites, and integrate analytics for product success.

As a Backend Engineer, you will design scalable APIs, create Engineering Requirement Documents, and build test suites for product analytics and performance.