Jobs at WhatConverts

Manage a portfolio of B2B SaaS customers from onboarding through expansion. Lead training and needs analysis, monitor account health, identify risks, drive adoption and retention, nurture account growth, maintain CRM records, and advocate for customer feedback internally. The role requires strong communication, organization, technical aptitude, and experience managing customer relationships in a SaaS or technology environment.

Own and improve CI/CD across AWS environments, coordinate releases, expand automated testing, strengthen observability, and support incident response. The role also embeds security into development pipelines through secret scanning, IAM hardening, vulnerability remediation, and SOC 2 support. You will coordinate delivery planning, track milestones, maintain runbooks, facilitate post-mortems, and recommend reliability and cost improvements while partnering with senior developers and cloud architecture.

Build and scale backend features for a B2B SaaS marketing attribution platform. Design and implement server-side functionality, troubleshoot architecture, work across the full development lifecycle, and ensure clean, secure, and scalable code in a collaborative remote team.

Provide front-line technical support for a B2B SaaS lead-tracking platform: troubleshoot HTML/JavaScript, integrations (Zapier, CRMs), analytics and attribution, escalate bugs to engineering, document solutions, and improve knowledge base and SOPs to drive customer success.

Own the full sales cycle for a MarTech SaaS product: prospect, demo, manage pipeline in Zoho CRM, close deals, collaborate with marketing and leadership, and exceed KPIs (demos, revenue, closed deals).

The Account Executive will manage the full sales cycle, conduct product demos, build a client book in Zoho, and collaborate with marketing to refine sales strategies. Responsibilities include achieving revenue quotas and hitting key performance indicators.