WhatConverts
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The SaaS Technical Support Lead at WhatConverts will oversee the Support team, ensuring customer satisfaction and operational efficiency. Responsibilities include training new hires, managing support requests, monitoring team performance, and leading process improvements within the Support department.
The SaaS UX/UI Designer will lead the design process for WhatConverts, focusing on creating user-friendly interfaces and enhancing user experiences. Responsibilities include usability testing, wireframing, and collaboration with cross-functional teams to implement designs that align with user-centered principles.
The Director of Sales will lead a sales team to drive revenue growth through a strong outbound sales strategy, refine sales processes, and collaborate with marketing and customer success to align efforts with company goals. The role requires managing sales metrics, coaching sales staff, and participating in pricing and contract negotiations.
As an Onboarding & Implementation Specialist, you will guide new customers through the onboarding process, serve as a product expert, conduct engaging onboarding calls, perform product demonstrations, and support both the Sales and Support teams to ensure successful product adoption.