Jobs at WGSN

The Senior Director will lead the regional consultancy for WGSN, driving growth through client interactions and strategic oversight. Responsibilities include shaping business strategy, delivering financial KPIs, and optimizing team performance.

The Customer Success Specialist helps clients understand and utilize products, drives engagement, identifies upsell opportunities, and enhances customer relationships through tailored support and data analysis.

The Senior Solutions Consultant will lead pre-sales technical efforts, design API and data-integration solutions, and engage with enterprise stakeholders to close high-value deals.

The Fashion Strategist will research and provide insights in Fashion and Sports industries, collaborate on projects, and present findings to clients.

Manage the AI efficiency programme end-to-end during maternity cover: maintain governance and reporting rhythms, run and embed AI workstreams into operational workflows, measure and aggregate impact, and engage senior stakeholders to drive adoption and efficiency gains.

Lead CMF research and trend forecasting for Consumer Tech, creating written, visual and multimedia content. Advise product teams and clients on material innovation, manage and edit freelance contributors, present to enterprise clients, collaborate across content and sales, and attend industry events to inform strategy and drive content growth.

The Strategic Account Director manages key accounts, drives subscription renewals, identifies growth opportunities, and builds client relationships across various industries.

Lead analytics engineering efforts bridging data analysis and engineering: prototype with modern stacks and AI, scale dashboards and tools, enforce data best practices, deliver high-quality technical solutions, and mentor analysts to improve data modeling and engineering skills.

Manage and grow key accounts in APAC, drive sales cycles, build relationships with executives, and maintain accurate revenue forecasting.

The Senior Account Manager will manage existing accounts, focusing on renewals and growth opportunities using a consultative sales approach. This includes strengthening client relationships and delivering high-impact presentations to meet revenue goals.

The Interim Senior Account Manager will manage strategic accounts, focus on renewals and growth opportunities, and engage clients effectively. This role requires strong sales expertise and relationship building with senior executives, utilizing a consultative approach to enhance client value.

Support and retain WGSN clients by delivering first-class service: resolve inquiries via helpdesk and live chat, partner with account teams on retention strategies, monitor usage and KPIs, proactively engage subscribers, provide product feedback to internal teams, and maintain CRM records to drive engagement and value.

Lead qualitative and quantitative fashion trend research to produce actionable insights and strategy for clients. Collaborate with consultants on large projects, present findings, support pitches, manage project tasks, and travel internationally. Use data and market knowledge to inform product direction and communicate trends across written, visual and digital formats.

Lead consultancy engagements for Fashion & Sports clients, translating macro and consumer trends into actionable insights. Develop research methodologies, manage client relationships and project teams, deliver qualitative and quantitative forecasts, and expand commercial opportunities while ensuring quality and relevance of work.

Lead and deliver client consultancy projects across APAC, conducting qualitative and quantitative research, developing strategic insights and methodologies, running presentations and workshops, managing cross-functional teams, mentoring junior staff, and using WGSN proprietary data and tools to create actionable, commercially-focused recommendations that drive client growth.