Jobs at WGSN

Manage technical or data programs by understanding how data systems fit together, coordinating work, and ensuring effective program delivery. The role is based in WGSN’s London office and does not require coding, but requires strong technical understanding and at least five years of relevant program management experience.

The Client Success Specialist supports account growth and retention by onboarding clients, increasing product engagement, responding to requests, delivering tailored workshops, and identifying upsell opportunities. They collaborate with Account Managers on account plans, monitor user activity, advise clients on relevant content, and maintain expertise across WGSN’s products. The role requires strong customer service, communication, presentation, organization, and commercial skills, with fluency in English and ideally an additional European language.

Leads consumer research and culture strategy consulting projects for fashion and related industries. Conducts qualitative and quantitative research, analyzes trends and market dynamics, develops methodologies and actionable recommendations, and presents insights through client workshops and presentations. Manages complex international workstreams, coordinates cross-functional teams, builds client relationships, contributes to thought leadership and intellectual property, and mentors junior colleagues.

Leads fashion consulting projects across APAC, conducting qualitative and quantitative research, analyzing consumer and market trends, and developing actionable strategic recommendations. Builds client relationships, delivers presentations and workshops, coordinates cross-functional teams, manages complex workstreams, contributes to methodologies and thought leadership, and mentors junior colleagues. The role requires extensive fashion industry experience, agency or consultancy expertise, strong commercial acumen, and proficiency with research, analytics, communication, and project management.

Manage a high-volume portfolio of SMB clients, leading renewals, retention, expansion, product demonstrations, negotiations, and commercial closes. Build relationships with decision-makers, identify account risks and growth opportunities, maintain an accurate Salesforce pipeline, achieve revenue and activity targets, and collaborate with Client Services, Product, Finance, and Account Management teams. The role is hybrid in New York City with local client engagement across the Tri-State area.

Lead consultancy engagements for Fashion & Sports clients, translating macro and consumer trends into actionable insights. Develop research methodologies, manage client relationships and project teams, deliver qualitative and quantitative forecasts, and expand commercial opportunities while ensuring quality and relevance of work.

Drive net-new enterprise sales for WGSN Intelligence API solutions across fashion, beauty, retail, consumer goods, and fintech. The role involves sourcing C-suite and VP-level prospects, leading technical and consultative sales cycles, managing complex API integration deals, protecting intellectual property, negotiating within commercial guardrails, and maintaining accurate forecasts. Candidates need a strong record of exceeding quotas, closing $1M+ multiyear deals, and engaging senior technical, product, and commercial stakeholders.

Generate and qualify sales pipeline across EMEA through outbound prospecting, cold outreach, inbound lead qualification, market research, and meeting booking. Use data and industry insights to engage senior decision-makers in beverage alcohol and FMCG, while preparing research briefings and handing qualified opportunities to Account Executives. Collaborate with marketing and data analyst teams to support targeted outreach and achieve sales targets.

Manage strategic and enterprise client partnerships across North America, driving product adoption, engagement, retention, and growth. Responsibilities include account planning, risk mitigation, client issue resolution, educational sessions, usage monitoring, KPI achievement, CRM maintenance, product feedback, process improvement, and peer coaching. The role partners with account managers and internal product and technology teams while delivering high-quality client support and demonstrating product value.

Drive new-logo acquisition for WGSN Intelligence API solutions across enterprise fashion, beauty, retail, consumer goods, and fintech clients. Generate pipeline, engage C-suite and VP buyers, lead consultative technical sales cycles, negotiate complex API integration deals, protect intellectual property, and manage forecasting through contract signature.

Leads the North American Enterprise and Strategic Client Success team, managing 5–10 Client Success Partners. Responsibilities include developing client success strategy, coaching and developing talent, improving retention and adoption, supporting renewals and expansion, overseeing performance KPIs, strengthening client engagement methodologies, and collaborating with Sales, Product, Marketing, Advisory, and Content teams to deliver customer value.

The GTM Engineer will architect and maintain the revenue technology ecosystem, focusing on Marketo, Salesforce, marketing automation, lead routing, attribution, data pipelines, APIs, and webhooks. The role includes developing Python and JavaScript automation, integrating LLMs for lead enrichment and personalization, extracting AI insights from conversational data, troubleshooting systems, and supporting revenue teams. The engineer will collaborate with Marketing, Revenue Systems, Data Engineering, Go-To-Market teams, and executives to translate commercial objectives into scalable technical solutions.

Own and grow a portfolio of high-value enterprise accounts in Greater China. Develop multi-year growth plans, drive subscription and advisory revenue, lead complex global sales cycles, secure C-level buy-in, coordinate local market events, and collaborate cross-functionally to expand strategic accounts.

Manage a portfolio of strategic North American accounts to drive renewals, expand subscription revenue, and identify consultancy and cross-sell opportunities. Own the full sales cycle, deliver high-impact presentations, negotiate contracts, maintain Salesforce pipeline, and achieve/exceed KPI targets while building senior client relationships.