Jobs at WGNSTAR

Leads strategic semiconductor customer account operations, manages Operations and Field Service Managers, oversees performance and KPIs, mentors teams, drives quality and safety, coordinates customer meetings, supports business development, and ensures customer and company assets and continuity are protected.

Leads strategic semiconductor customer account operations, managing Operations and Field Service Managers across customer sites. Oversees operational initiatives, KPI reporting, technical mentoring, quality and safety standards, customer meetings, team performance, business continuity, and asset protection. Partners with Sales and Business Development to expand market share and pursue growth opportunities. Requires extensive semiconductor equipment and services experience, executive-level communication, leadership, problem-solving, and travel flexibility.

Directs strategic OEM account operations, leading field and operations management teams across customer sites. Oversees KPIs, service quality, safety, business continuity, customer meetings, employee performance, and operational excellence. Partners with sales to identify business development opportunities, mentors managers, and serves as a senior company representative. Requires extensive semiconductor equipment and services experience, strong leadership, customer management, strategic decision-making, and travel flexibility.

Owns and leads strategic semiconductor customer accounts, managing operations and field service teams across customer sites. Oversees performance metrics, customer meetings, operational initiatives, safety, quality, business continuity, and employee development. Partners with sales and business development to expand market share and identify opportunities. Requires extensive semiconductor equipment and services experience, strong leadership, communication, decision-making, and customer management skills, with local, domestic, and potentially international travel.

Coordinates apprenticeship and workforce development programs, administers the LMS, supports talent mobility and employee development initiatives, and tracks program outcomes. The role maintains learning content, reports, dashboards, project plans, and documentation while coordinating stakeholders across HR, Talent Acquisition, Operations, education partners, and business leaders. It also supports onboarding, compliance, communications, career pathways, and leadership updates.

Provides administrative support for EHS operations, including vendor and purchase order coordination, meeting and event support, project tracking, document control, invoice and expense processing, stakeholder communication, and process improvement. The role is onsite in Boise, Idaho, requires Microsoft Office proficiency, and involves substantial physical activity, including walking, standing, lifting, ladder work, and confined-space access.

Train and mentor semiconductor technicians, optimize equipment performance, analyze operations, and recommend improvements. Create and validate technical documentation and training materials, lead technical solution deployment, troubleshoot equipment alarms, support customer modifications, and deliver onboarding and ongoing training. The role requires deep expertise in semiconductor gas and chemical systems, including gas distribution equipment, controllers, gas cabinets, VMBs, and flowmeters.