Jobs at Western Governors University

The Principal Software Engineer leads technical strategy and delivery, mentors engineers, designs cloud-native architectures, and ensures operational excellence and accountability.

The Principal Software Engineer leads technical strategy and delivery for production software, mentoring teams in modern practices, and ensuring operational excellence across systems.

Support accessibility audits and UX testing of course, assessment, and media content to ensure WCAG 2.2 AA compliance. Document and report findings, manage captioning/transcript requests, collaborate with stakeholders and vendors, provide coaching, and help create accessibility training and remediation guidance.

Support People & Talent Business Partners and leaders in employee relations, performance management, onboarding, benefits administration, policy implementation, recruitment, HRIS reporting, and compliance. Coach managers, analyze HR data to identify trends, maintain policies and employee handbook, and support department projects and process improvements. Provide occasional travel for summits and act as mentor to junior HR staff.

The Systems Engineer II administers Salesforce, manages deployments, resolves issues, ensures data integrity, mentors others, and maintains documentation.

The Senior Software Engineer develops and optimizes Salesforce applications, leads technical efforts in Agile environments, and translates business needs into functional solutions while ensuring performance and reliability.

Technical leader responsible for designing, developing, testing, and supporting scalable web applications and services. Mentor engineers, drive engineering best practices, participate in production support/on-call, and collaborate with stakeholders to deliver cloud-native, secure, and high-performance solutions using Java/Angular, APIs, containers, and AWS CI/CD.

Lead advanced security monitoring and incident response efforts, enhance threat detection capabilities, investigate security incidents, and support compliance initiatives within WGU's Security Operations Center.

Senior People & Talent Business Partner provides strategic HR guidance to senior leaders, drives talent strategy, workforce planning, succession, engagement, change management, and complex employee relations. Leads cross-organizational HR projects, analyzes people metrics, ensures compliance, mentors HR colleagues, and partners with business leaders to improve performance, retention, and organizational capability.

Build and maintain scalable backend services and APIs using Java and Python. Design RESTful APIs, integrate systems, support deployments and CI/CD, troubleshoot and optimize performance, participate in code reviews, and collaborate with frontend and mobile teams while learning cloud-native practices.

Serve as a senior HR generalist supporting People & Talent functions for assigned client groups, focusing on employee relations, performance management, onboarding, policy implementation, benefits administration, compliance, HR data analysis, and project support. Coach managers, recommend process improvements, maintain HCM/HRIS records, support investigations, and represent the Business Partner team. May mentor junior staff and contribute to departmental goals and P&T strategy.

Monitor, analyze, and respond to security events; investigate incidents (phishing, malware, anomalous behavior); perform incident handling and digital forensics; tune detections and analyze SIEM/IDS/endpoint logs; collaborate with architects and risk teams to implement controls; mentor junior analysts and maintain security documentation and operational runbooks.

Lead AI engineering architecture and platform strategy for LLM-based systems. Drive cross-functional AI initiatives, vendor evaluations, LLMOps and safety practices, build shared tooling and inference infrastructure, mentor senior engineers, and scale AI platforms and governance.

Builds and configures online courses to design specifications, troubleshoots technical delivery issues, conducts quality assurance, ensures accessibility and consistency across platforms, collaborates with developers and project managers, manages multiple projects and deadlines, and trains team members on WGU technologies.

Manage a portfolio of 100–125 major-gift prospects in the Southeast, identifying, cultivating, soliciting, and stewarding gifts of $100,000+. Conduct 12–15 visits monthly (virtual or travel), develop proposals, collaborate with internal stakeholders, track donor activity in the CRM, and meet fundraising goals to expand philanthropic support for WGU.

Support development of AI-enabled learning systems and interactive front-end components using HTML, CSS, and JavaScript. Assist with AI-assisted content workflows (Claude, OpenAI, Gemini), prompt development, RAG implementations, component libraries, testing, documentation, and cross-team delivery while learning scalable system design and automation.

Manage a portfolio of ~100-125 major gift prospects in the Northeast, identifying, cultivating, soliciting, and stewarding gifts of $100,000+. Conduct 12-15 personal visits monthly (including travel), develop proposals, report donor activity, collaborate with internal stakeholders, and ensure a pipeline of major donors to meet fundraising goals.

Manage and execute cross-functional R&D and pilot projects: develop project plans, track schedules, risks, budgets, and change management outcomes. Coordinate stakeholders, vendors, and product/content teams; maintain project documentation, report status, and drive process improvements and retrospectives. Support AI-enabled workflows and ensure projects meet organizational standards and strategic priorities.

Lead enterprise cloud architecture strategy and design secure, scalable cloud solutions across AWS/Azure/GCP. Guide engineering teams on migrations, governance, cloud-native adoption (Kubernetes, Terraform), mentor architects, and evaluate emerging technologies to drive modernization and technical strategy.

Assist the data engineering team in building, testing, and documenting data pipelines and storage. Work with Python, SQL, and Git on time-sensitive tasks, execute unit tests, support senior engineers, and complete assigned projects (part-time, 20 hr/week).