Jobs at Western Governors University

Lead design, develop, test, and deliver web and application software. Mentor junior engineers, drive technical decisions, diagnose and restore system issues, plan testing strategies, ensure on-time/on-budget delivery, and collaborate across teams to integrate services and scale cloud-native systems.

Develop, test, and implement web applications and services. Translate requirements into design and code, ensure quality and on-time delivery, collaborate with teams, integrate databases and third-party systems, and support cloud-native and legacy integrations while contributing to documentation and team processes.

The CMDB Administrator I manages the Configuration Management Database, ensuring its integrity and collaborating with teams for system changes. Responsibilities include resolving issues, participating in training, and providing technical expertise.

Manage recruiting, onboarding, engagement, and logistics for subject matter experts (SMEs) supporting program development. Coordinate communications, process contracts and compensation, gather feedback, and liaise between university staff and external/internal SMEs while managing multiple projects and stakeholders.

Lead engagement strategy, partnerships, grant writing, and program evaluation. Build and maintain Power BI dashboards, synthesize qualitative and quantitative insights, run focus groups, and translate data into actionable recommendations to optimize user engagement and program performance.

Lead execution of college-specific marketing strategies to drive new student growth for corporate and transfer partnerships. Manage campaign development and product launches, set measurable KPIs, coordinate creative and agency teams, research audiences and media placements, track performance, and build trusted relationships with academic program leaders.

Lead and ensure academic quality, curriculum design, faculty development, accreditation compliance, and student-success outcomes for special education licensure programs. Manage cross-functional teams, analyze program data, engage industry and transfer partners, and drive continuous improvement, reporting, and operational objectives to align curriculum with workforce needs and institutional goals.

Serve as a strategic HR partner to assigned business groups, advising leaders on talent, engagement, culture, workforce planning, performance, investigations, compliance, change initiatives, and people programs while driving continuous improvement.

Senior People & Talent Business Partner provides strategic HR guidance to senior leaders, drives talent strategy, workforce planning, succession, engagement, change management, and complex employee relations. Leads cross-organizational HR projects, analyzes people metrics, ensures compliance, mentors HR colleagues, and partners with business leaders to improve performance, retention, and organizational capability.

Lead AI engineering architecture and platform strategy for LLM-based systems. Drive cross-functional AI initiatives, vendor evaluations, LLMOps and safety practices, build shared tooling and inference infrastructure, mentor senior engineers, and scale AI platforms and governance.

Provide holistic, student-centered career advising focused on internships and experiential learning. Coach students and alumni on job search, applications, resumes, interviews, and salary negotiation; deliver virtual workshops; liaise with colleges and employer relations; support administration and scaling of work-based learning programs; contribute to departmental projects and initiatives; perform related administrative duties. Occasional travel required.

Administer and coordinate military and veteran education benefit programs, submit attendance certifications, verify eligibility, liaise with VA and military entities, maintain compliant student records, and process payments and invoices to support military-affiliated students.

The Senior Machine Learning Engineer designs and deploys NLP models, leads teams, mentors engineers, and collaborates to enhance educational experiences through innovative machine learning solutions.

Lead and operate WGU's internal coaching program: manage a coaching team, deliver ICF-certified coach training, partner with People & Talent and Learning Design, define success metrics, ensure ICF standards and credentialing, drive process improvements, and support coach program relationships with senior leaders to enhance employee experience.

Manage relationships with current and prospective suppliers, evaluate and recommend products and delivery systems, ensure compliance with accessibility, technical, security, and quality standards, drive supplier performance through evaluations and business reviews, manage contracts and renewals, support cross-functional sourcing and implementation, handle corrective actions and risk, and provide team quality assurance and training.

Lead product discovery for short-term academic programs: conduct market and user research, build business cases, validate concepts, manage pre-launch planning and cross-functional roadmaps, and use data to inform recommendations and continuous improvement to drive successful student outcomes.

The Staff Software Engineer leads software engineering efforts, ensuring best practices and quality across projects, mentoring teams, and solving critical issues with deep technical expertise in Python and React.

Design, build, deploy, monitor, and improve ML decision models that drive personalized student recommendations and operational automation. Collaborate with stakeholders, data engineering, and MLOps to productionize models, ensure model governance, interpretability, fairness, and create dashboards and documentation to support responsible, scalable decision systems.

Manage assigned projects end-to-end: create and maintain project plans and schedules, track status, risks, issues, and budgets; communicate with stakeholders; enforce standards and processes; facilitate change requests; document decisions and lessons learned; and support process improvements.

Own coordination and resolution of technical incidents and problems across internal and third-party systems. Serve as primary contact during incidents, assess severity, create and manage problem records, facilitate reviews, and partner with technical and business teams to identify root causes and long-term solutions.