Jobs at Western Governors University

Administers and maintains cloud-based software solutions and learning technologies, manages system integrations, monitors performance, and supports security, compliance, disaster recovery, and business continuity. Provides user support and training, manages vendors, evaluates integration proposals, develops technology policies and documentation, and collaborates with academic and technical stakeholders. The role is onsite in Salt Lake City and requires occasional travel of up to 20%.

Sets WGU’s enterprise AI operations and platform strategy, defining architectures, governance, reliability, security, observability, and responsible AI standards. Leads high-impact AI platform and migration programs, advises executives, evaluates emerging technologies, builds engineering culture and teams, mentors engineers, partners with legal and compliance, and represents the organization through conferences, publications, and strategic partnerships.

Lead large-scale business transformation projects end-to-end using project management and change-management methodologies. Facilitate business architecture and future-state workshops, align stakeholders, build cross-functional teams, manage risks, budgets, deployments, training, data migration, and performance dashboards to deliver standardized processes and EdTech solutions across the university.

Manages projects from initiation through completion, including planning, scheduling, execution, monitoring, reporting, risk management, stakeholder communication, and closure. Implements and evaluates change management strategies, maintains project records, ensures compliance with organizational standards, and improves project management processes. Provides mentorship and training to project managers and associate project managers while aligning project work with departmental priorities.

Builds and maintains ETL/ELT pipelines, data architectures, integrations, reports, and dashboards. Ingests structured and unstructured data from databases, APIs, files, and third-party applications. Ensures data quality through testing, monitoring, alerting, troubleshooting, and version-controlled deployment. Collaborates across teams in an agile environment, manages reporting and pipeline change requests, and delivers analytical data solutions for internal users.

Manages training and leadership development for the Financial Aid organization. Responsibilities include assessing needs, designing and delivering instructor-led and eLearning programs, developing curricula and materials, coaching leaders, overseeing training staff, tracking participation and business outcomes, and aligning learning initiatives with organizational goals. The role also manages multiple development projects, supports employee growth, and requires occasional travel to conferences and company events.

Supports Vice President-level executives by managing calendars, travel, meetings, communications, files, office operations, expenses, budgets, and confidential information. Acts as a liaison with internal and external stakeholders, prepares correspondence and presentations, tracks action items, coordinates events, and assists with special projects and research. Requires strong organization, discretion, communication, time management, and Microsoft Office proficiency.

The Senior Data Analyst extracts, processes, analyzes, visualizes, and reports data to produce actionable insights. Responsibilities include translating business needs into technical requirements, identifying data sources, supporting ETL/ELT pipelines, investigating data quality issues, developing reports and dashboards, documenting data models and processes, contributing to data management platforms, and communicating findings to cross-functional partners and leaders.

Provides executive support to senior leaders by managing calendars, travel, expenses, communications, meetings, events, office operations, confidential information, and special projects. Coordinates stakeholders, prepares executive materials, tracks initiatives, conducts research, supports decision-making, and improves administrative processes. This is a full-time, in-office role in Salt Lake City requiring occasional travel up to 20%.

Manage end-to-end IT projects, ensuring on-time, on-scope, on-budget delivery. Develop plans, schedules, budgets, and test coordination; monitor risks, issues, and milestones; mentor PMs; liaise with stakeholders, program/product managers, and technical leads to ensure compliance with standards and departmental priorities.

Leads strategy and roadmaps for complex software products spanning multiple domains. Partners with executives, engineers, UX designers, stakeholders, and users to define requirements, prioritize trade-offs, deliver releases, and measure outcomes. Builds business cases, conducts experiments and ROI analyses, communicates product vision, coordinates steering committees, ensures software quality and user acceptance testing, and mentors Product Managers. Requires extensive senior product management experience and occasional travel.

The Staff Software Engineer leads software engineering efforts, ensuring best practices and quality across projects, mentoring teams, and solving critical issues with deep technical expertise in Python and React.

Designs, builds, tests, and operates scalable full-stack applications and cloud-native services using Java, TypeScript/Node.js, Angular, and AWS. Leads system design, modernization, technical-debt reduction, incident response, observability, and reliability improvements. Develops event-driven microservices, ensures secure and accessible student-facing systems, handles FERPA-protected data, mentors engineers, collaborates cross-functionally, and participates in on-call rotation.

Develop and implement AI governance strategies, policies, approval processes, and control frameworks supporting responsible AI adoption. Assess AI risks, security, privacy, ethical, and regulatory considerations; manage governance artifacts, vendors, data sources, and proofs of concept. Educate stakeholders, lead cross-functional initiatives, influence senior leaders, and partner with Security, Legal, IT, Product, business teams, and external vendors.

Builds and maintains ETL/ELT data pipelines and architecture for analytical reporting. Ingests and transforms structured, semi-structured, and unstructured data from databases, APIs, files, and third-party applications. Monitors pipeline jobs, troubleshoots issues, manages change requests, performs data discovery and quality audits, and delivers solutions using Agile practices while collaborating across teams.

Designs, develops, tests, deploys, and supports scalable web applications and distributed services using Java, REST APIs, JavaScript technologies, and cloud platforms. Translates product requirements into maintainable solutions, participates in architecture and code reviews, troubleshoots production issues, develops automated tests, and collaborates with engineering and product teams. The role also contributes to modernization, technical excellence, documentation, knowledge sharing, and continuous improvement.

Leads and develops an AI Engineering team delivering production-ready AI applications and services. Responsibilities include setting technical strategy, managing roadmaps, guiding generative AI and LLM initiatives, establishing engineering standards, promoting responsible AI, mentoring talent, evaluating technologies, and partnering with Product, Security, Data, Legal, and business stakeholders. The role is onsite five days weekly in Raleigh, North Carolina, with occasional travel.

Designs and develops engaging, inclusive instructional experiences aligned with program outcomes and competencies. Manages course development projects, evaluates curriculum, applies learning science, creates assessments and resources, and collaborates with subject matter experts and cross-functional stakeholders. Tracks progress, assesses risks, communicates project updates, and continuously improves online learning experiences for adult learners. The role is full-time, in-office in Salt Lake City, with occasional travel of up to 20%.

Leads a portfolio of strategic programs, projects, and initiatives for WGU’s School of Education. Coordinates cross-functional stakeholders, facilitates organizational change, improves processes, manages risks and dependencies, and tracks measurable outcomes affecting operational effectiveness and student experience. The role supports strategic planning, portfolio visibility, stakeholder engagement, data-informed decision-making, post-project reviews, and successful implementation of institutional priorities.

Leads HR program operations and strategic partnerships for an academic division. Oversees teams, operational strategy, process improvement, partnership compliance, financial and portfolio management, and continuous improvement. Advises senior leadership, manages cross-functional initiatives, and drives student and faculty experience outcomes through data-informed decision-making. The role requires strong people leadership, stakeholder engagement, change management, and expertise in education partnerships and regulatory considerations.