Jobs at Western Governors University

Design, build, and maintain scalable backend services, APIs, automation, and internal developer platforms. Improve CI/CD pipelines, observability, and tooling; collaborate with frontend teams; lead technical designs, mentor engineers, and drive reliability and developer productivity across the organization.

The Program Development Owner oversees product lifecycle management for educational programs, ensuring curriculum quality and accreditation standards, and collaborates with various stakeholders for continuous improvement.

Lead design and implementation of IAM and cloud security solutions in AWS. Architect scalable, secure environments, enforce authentication standards (MFA, OAuth2/OIDC, SAML), automate CI/CD and monitoring, mentor engineers, and drive incident response, zero trust, and identity governance.

The PR and Communications Manager drives internal and external communications, manages media relations, and creates strategic messaging for WGU's School of Business, ensuring brand consistency and promoting a positive image through various media channels.

Administer, support, and optimize Atlassian Cloud Enterprise products (Jira, Confluence, JSM, Guard). Manage configurations, automations, integrations, governance, security, backups, and migrations. Resolve platform incidents, document architecture and processes, implement automation, evaluate Marketplace apps, and collaborate with stakeholders. Support monitoring, roadmap planning, and mentor junior admins while ensuring identity management (SSO/SCIM), API integrations, and operational best practices.

Develop, test, and implement reliable, scalable web-based applications and services. Collaborate with stakeholders, produce technical requirements and documentation, troubleshoot system issues, and contribute to engineering team knowledge-sharing and delivery of projects on time and within scope.

The Senior Machine Learning Engineer designs and deploys NLP models, leads teams, mentors engineers, and collaborates to enhance educational experiences through innovative machine learning solutions.

The Principal Software Engineer leads technical strategy and delivery, mentors engineers, designs cloud-native architectures, and ensures operational excellence and accountability.

The Principal Software Engineer leads technical strategy and delivery for production software, mentoring teams in modern practices, and ensuring operational excellence across systems.

Support accessibility audits and UX testing of course, assessment, and media content to ensure WCAG 2.2 AA compliance. Document and report findings, manage captioning/transcript requests, collaborate with stakeholders and vendors, provide coaching, and help create accessibility training and remediation guidance.

Support People & Talent Business Partners and leaders in employee relations, performance management, onboarding, benefits administration, policy implementation, recruitment, HRIS reporting, and compliance. Coach managers, analyze HR data to identify trends, maintain policies and employee handbook, and support department projects and process improvements. Provide occasional travel for summits and act as mentor to junior HR staff.

The Systems Engineer II administers Salesforce, manages deployments, resolves issues, ensures data integrity, mentors others, and maintains documentation.

The Senior Software Engineer develops and optimizes Salesforce applications, leads technical efforts in Agile environments, and translates business needs into functional solutions while ensuring performance and reliability.

Technical leader responsible for designing, developing, testing, and supporting scalable web applications and services. Mentor engineers, drive engineering best practices, participate in production support/on-call, and collaborate with stakeholders to deliver cloud-native, secure, and high-performance solutions using Java/Angular, APIs, containers, and AWS CI/CD.

Lead advanced security monitoring and incident response efforts, enhance threat detection capabilities, investigate security incidents, and support compliance initiatives within WGU's Security Operations Center.

Senior People & Talent Business Partner provides strategic HR guidance to senior leaders, drives talent strategy, workforce planning, succession, engagement, change management, and complex employee relations. Leads cross-organizational HR projects, analyzes people metrics, ensures compliance, mentors HR colleagues, and partners with business leaders to improve performance, retention, and organizational capability.

Build and maintain scalable backend services and APIs using Java and Python. Design RESTful APIs, integrate systems, support deployments and CI/CD, troubleshoot and optimize performance, participate in code reviews, and collaborate with frontend and mobile teams while learning cloud-native practices.

Serve as a senior HR generalist supporting People & Talent functions for assigned client groups, focusing on employee relations, performance management, onboarding, policy implementation, benefits administration, compliance, HR data analysis, and project support. Coach managers, recommend process improvements, maintain HCM/HRIS records, support investigations, and represent the Business Partner team. May mentor junior staff and contribute to departmental goals and P&T strategy.

Monitor, analyze, and respond to security events; investigate incidents (phishing, malware, anomalous behavior); perform incident handling and digital forensics; tune detections and analyze SIEM/IDS/endpoint logs; collaborate with architects and risk teams to implement controls; mentor junior analysts and maintain security documentation and operational runbooks.

Lead AI engineering architecture and platform strategy for LLM-based systems. Drive cross-functional AI initiatives, vendor evaluations, LLMOps and safety practices, build shared tooling and inference infrastructure, mentor senior engineers, and scale AI platforms and governance.