Teams at Western Governors University

Administer, support, and optimize Atlassian Cloud Enterprise products (Jira, Confluence, JSM, Guard). Manage configurations, automations, integrations, governance, security, backups, and migrations. Resolve platform incidents, document architecture and processes, implement automation, evaluate Marketplace apps, and collaborate with stakeholders. Support monitoring, roadmap planning, and mentor junior admins while ensuring identity management (SSO/SCIM), API integrations, and operational best practices.

Develop, test, and implement reliable, scalable web-based applications and services. Collaborate with stakeholders, produce technical requirements and documentation, troubleshoot system issues, and contribute to engineering team knowledge-sharing and delivery of projects on time and within scope.

The Senior Machine Learning Engineer designs and deploys NLP models, leads teams, mentors engineers, and collaborates to enhance educational experiences through innovative machine learning solutions.