Jobs at Westbourne IT Global Services

Support ELN and laboratory informatics implementations in regulated pharma/biotech environments: gather and document requirements, configure systems, run UAT, ensure CSV and 21 CFR Part 11 compliance, resolve issues, develop SOPs and training, and manage integrations and data migrations.

Provide LIMS technical support in a GMP/GxP environment: manage support tickets, troubleshoot application-level issues, perform account and audit-trail maintenance, support upgrades and user acceptance testing, update SOPs, recommend system/process improvements, and liaise with Level 3 administrators to resolve escalations.

Provide day-to-day application support for GLIMS/LIMS used by QC labs: troubleshoot incidents, manage user access, support instrument interfaces, assist with configuration and validation (IQ/OQ/PQ, UAT), document changes, and ensure GMP/CSV/data integrity compliance while liaising with QA, IT, and vendors.