Jobs at WebPT

Own the data migration product experience as customers transition from legacy platforms to WebPT’s future platform. Collaborate with product, engineering, design, QA, customer success, support, and delivery partners to define migration strategies, prioritize backlogs, translate workflows into requirements, write user stories and acceptance criteria, gather customer feedback, and ensure reliable cutovers with data continuity across operational, transactional, and financial states.

Technical leader defining architecture and implementation for agentic AI in clinical workflows. Decompose workflows into multi-agent systems, select orchestration tools, drive productionization, partner with product and data science, ensure alignment with reference architecture, and maintain documentation and evaluation practices to deliver clinical value.

Qualify and convert leads into demos by contacting decision makers via phone, email, and web chat; respond to real-time signups; meet monthly quotas; support marketing campaigns; represent the WebPT brand; and collaborate with sales to schedule product demonstrations.

Identify, qualify, and close new single-provider clinic opportunities for healthcare SaaS products. Conduct outbound and inbound lead engagement, deliver virtual product demonstrations, manage CRM pipelines, meet sales quotas, and collaborate with marketing and customer success. The role requires consultative selling, solution recommendations, accurate activity tracking, and customer feedback sharing. It is an entry-level, remote-friendly SaaS sales position focused on physical therapy and healthcare clients.

Manage a portfolio of healthcare SaaS customers to ensure retention and revenue growth. Drive adoption, identify upsell opportunities, achieve sales quotas, monitor member health, handle escalations, and collaborate with Product, Support, and RCM Sales. Deliver one-to-many programs (webinars, workshops), advocate member needs internally, and travel to client sites and events.

Review, correct, and rebill medical claims to obtain contractual reimbursement; research claim status and denials; perform appeals; communicate with patients and insurers; meet SLA productivity and quality metrics; adhere to HIPAA and submit process improvement suggestions.