Teams at WebPT

As an Account Manager, you will manage customer relationships, drive retention and revenue growth, identify upsell opportunities, and ensure customer satisfaction through strategic guidance.

Qualify and convert leads into demos by contacting decision makers via phone, email, and web chat; respond to real-time signups; meet monthly quotas; support marketing campaigns; represent the WebPT brand; and collaborate with sales to schedule product demonstrations.

Manage medical claims lifecycle to obtain full contractual reimbursement: review and correct claims, rebill, research denials, pursue appeals, contact payers/patients, meet SLA productivity and quality metrics, and maintain HIPAA compliance.