Jobs at WEBIT Services, Inc.

Leads new revenue across two managed service providers, managing and developing sales teams, owning pipeline discipline, forecasting, pricing, and sales processes. The role assumes existing sales leadership at Paragus, builds a sales function at WEBIT, oversees hiring and coaching, and supports future acquisition integrations. The Director reports to the CEO, closes select strategic deals, works across Massachusetts and Illinois markets, and travels approximately 15–20% of the time.

Leads security incident response, alert investigation, SIEM/MDR detection tuning, EDR and email security administration, vulnerability management, and remediation tracking for client environments. The role implements Microsoft 365 Defender, Entra ID, Intune, MFA, and Conditional Access security changes; documents incidents and audit evidence; authors Tier 1 runbooks; conducts client reviews; and communicates findings to technical and nontechnical stakeholders.

Own day-to-day relationships for approximately 50 managed clients, handling communications, quotes, orders, billing, renewals, service coordination, reporting, and escalations. Support vCIOs by preparing QBRs, client briefs, reports, and meeting materials. Monitor satisfaction, tickets, receivables, contracts, and account risks while coordinating with internal teams and third-party vendors to maintain client retention and service quality.