Jobs at Waystone

The Associate Director will oversee investment risk for real asset portfolios, including property, infrastructure, private debt, and private equity. Responsibilities include challenging delegated investment managers, monitoring liquidity, valuation, leverage, concentration, and regulatory risks, reviewing valuation methodologies, supporting governance and regulatory reporting, conducting manager due diligence, and contributing to product launches and risk framework enhancements. The role also provides technical guidance to junior team members and presents findings to boards, committees, clients, and service providers.

Supports the enhancement and oversight of the Group’s Enterprise Risk Management Framework. Leads risk-system optimisation, business requirements, solution design, testing, automation, Power BI dashboards, risk data quality, reporting, thematic reviews, and second-line risk challenge. Partners with business units and senior stakeholders to improve risk methodologies, governance, reporting, risk culture, and identification of emerging risks.

Handle and resolve customer complaints and dissatisfaction for transfer agency clients, ensuring accurate, timely resolutions within service levels and financial-services regulations. Serve as a technical referral point, support case resource management, maintain complaint procedures, identify breaches and incidents, and provide feedback, coaching, and mentoring to colleagues. Collaborate with operational, compliance, leadership, client, and shareholder teams while contributing to service excellence.

Oversee private equity fund accounting services, including fund deliverables, waterfall calculations, financial statements, audits, and client reporting. Manage relationships with fund managers, auditors, depositaries, and other stakeholders. Supervise and mentor junior team members, ensure timely and accurate deliverables, and support system enhancements, testing, automation, and process improvements.

The Senior HR Business Partner advises senior leaders on workforce strategy, organizational design, talent development, employee relations, compensation, succession planning, and employment-law compliance. The role leads HR support for AI and automation initiatives, mergers and acquisitions, post-acquisition integration, organizational transformation, and change management. It also manages strategic HR projects, people analytics, performance processes, risk mitigation, and complex employee relations matters across multiple jurisdictions.

Processes hedge fund and private equity investor transactions, including subscriptions, redemptions, transfers, AML reviews, payments, capital calls, and distributions. Maintains tracking and reporting, resolves queries and errors, supports risk controls and process improvements, and serves as an operational client contact. The role also provides team coaching, training, quality oversight, and support for team leadership while adhering to procedures, controls, deadlines, and service-level agreements.

Supports the preparation, review, maintenance, and regulatory submission of investor-facing documentation and product data for UK collective investment schemes. Responsibilities include reviewing prospectuses and disclosure documents, maintaining version control and audit trails, coordinating stakeholders, supporting fund launches and regulatory changes, resolving documentation queries, managing implementation plans, strengthening controls, and assisting with audits and remediation.

Supports the Corporate Services team with client regulatory filings, management accounts, financial statements, and tax compliance. Responsibilities include preparing board meeting materials, completing assigned tasks accurately and on time, escalating issues, maintaining client relationships, supporting projects, and following internal procedures. The role also involves developing financial expertise, contributing to client service quality, and assisting with filings such as VAT, PAYE, and Central Bank requirements.

Manage global fund registrations, private placements, and marketing permissions for UCITS, AIFs, and other fund structures. Prepare regulatory filings, coordinate translations and local agents, maintain ongoing reporting and authorization requirements, respond to regulator and client queries, update Salesforce records, support quarterly board reporting, and monitor legislative changes affecting fund compliance. The role requires detailed coordination across regulators, service providers, legal and compliance teams, and international colleagues.

Build and operate Waystone’s engineering platform across Azure, AWS, and OCI. Responsibilities include Terraform-based infrastructure, CI/CD automation, Kubernetes operations, Windows and Linux lifecycle management, cloud governance, security, observability, incident response, disaster recovery, and on-call support. The role enables development teams through self-service environments, improves resilience and cost efficiency, documents platform standards, and provides technical guidance to junior engineers and stakeholders.

Manage a portfolio of investor and fund client relationships from onboarding through ongoing servicing. Responsibilities include processing subscriptions and redemptions, handling investor inquiries, understanding fund structures and performance fees, supporting AML compliance, coordinating with auditors, reviewing payments, and delivering client-specific process improvements. The role also includes managing client relationships and supervising responsibilities in an investor services environment.

The Billing Manager manages NAV and AUM data, performs reconciliations, prepares management company fee calculations, supports invoice generation, resolves billing discrepancies, maintains controls and records, assists audits, and contributes to billing process and technology improvements. The role partners with Finance, Operations, Legal, Relationship Management, and other internal teams while supporting accurate revenue reporting and client billing.

Leads AML, compliance, sanctions, risk assessment, independent audit, regulatory engagement, Board reporting, remediation, and governance programs for regulated financial entities. Oversees AML Officer responsibilities, develops methodologies and controls, reviews audit evidence and findings, manages regulatory responses, and mentors compliance professionals. Requires strong Cayman Islands regulatory knowledge, senior stakeholder communication, professional judgment, and relevant financial services experience.

Supports depositary services for alternative investment and private fund clients. Responsibilities include daily cash monitoring, oversight and sample-based control reviews, client reporting, and assisting with depositary-related requirements. The role requires adherence to applicable policies and regulations, including AIFMD and the Cayman Private Funds Act, while supporting operational controls and compliance activities.

Build and operate Waystone’s engineering platform across Azure, AWS, and OCI. Develop Terraform infrastructure modules, CI/CD automation, and cloud governance patterns; support AKS workloads, Windows and Linux infrastructure, observability, incident response, disaster recovery, and compliance. Enable development teams through self-service environments, documentation, and technical guidance. Participate in on-call, troubleshoot complex issues, improve resilience and cost efficiency, and mentor junior engineers.

Manage a complex portfolio of client entities within a single client relationship, ensuring regulatory compliance and statutory record-keeping. Support board governance (meeting organisation, materials, minutes), corporate lifecycle events and filings, mentor team members, track KPIs, contribute to process improvement and projects, and assist with invoicing and client communications.

Manages fund accounting activities for assigned client portfolios, including NAV calculations, capital activity, trades, reconciliations, expense payments, financial reporting, and audit support. Maintains records under IFRS, GAAP, and internal controls while serving as a daily client and stakeholder contact. The role also resolves discrepancies, prepares fund schedules, liaises with managers and custodians, and supports training of junior team members.

Oversee onboarding and annual due diligence for distribution delegates across AIFM and UCITS management company operations. Monitor delegate marketing materials, maintain distribution records, support regulatory compliance and operational risk management, prepare fund board reports, handle escalations and complaints procedures, and assist with regulatory projects, training, process improvement, and team development.

Monitor and investigate security alerts across cloud and on-premises environments, perform incident detection and response, tune SIEM and security monitoring rules, maintain DLP policies, conduct threat hunting, identify root causes, recommend remediation, and report security metrics. The role collaborates with IT, engineering, audit, compliance, and security teams while improving SOC playbooks, tools, and processes.

Leads corporate services delivery across client portfolios, overseeing technical accounting, financial reporting, taxation, regulatory filings, controls, governance and client relationships. Manages team leaders and staff, drives process improvements, ensures regulatory and operational compliance, supports business growth, and may act as a director of client companies. The role requires strong accounting expertise, stakeholder management, professional judgment and leadership in a regulated financial-services environment.