Jobs at Wayne Metropolitan Community Action Agency

Manage communication and social media projects: respond to support tickets, coordinate meetings and events, create and analyze content, maintain promotional inventory and vendor orders, design branded graphics for print and digital, and engage diverse communities across platforms while supporting the Communications Manager.

Lead production quality assurance and compliance for Weatherization, Deferral, and Home Repair programs. Oversee field inspections, QC inspections, contractor performance, audits, documentation, corrective actions, and reporting. Provide technical guidance, training, and staff supervision to ensure DOE, state, funding, building code, and health and safety compliance while promoting continuous improvement and customer-focused service delivery.

Unpaid social work internship providing generalist nonprofit experience: assist underserved families with basic-needs applications, walk-in support, outreach calls, case management, advocacy, and community engagement while applying trauma-informed care and classroom learning.

Provide generalist social work experience in a nonprofit setting: assist underserved families with basic needs, case management, advocacy, community engagement, client intake, outreach calls, and apply trauma-informed care while working on a team and translating classroom learning into practice.

Manage administrative and compliance operations for Weatherization projects: verify client files, process contractor procurement and invoices, maintain program data, support audits and monitoring, track program costs and budgets, coordinate with internal teams and external partners to ensure adherence to funder and agency requirements.

Lead and manage the agency safety program including policy development, risk assessments, incident investigation, corrective actions, training, compliance reporting, committee leadership, data analysis, and cross-functional collaboration to promote a culture of safety and continuous improvement.

Maintain agency financial records: prepare journal entries, monthly reports, invoices, bank reconciliations, A/R aging, credit card reconciliations; assist month/year-end closings, audits, funding monitoring, and other assigned finance tasks.

Support program compliance, quality assurance, procurement, and fiscal reconciliation for weatherization, home repair, and conservation programs. Conduct file reviews, monitor contractor and procurement documentation, track corrective actions, assist with audits, prepare compliance reports, and support training and continuous improvement efforts.

Provide generalist social work internship support focused on HMIS data quality and program compliance. Run data quality reports, support data maintenance plans, identify training needs, assist onboarding of HMIS end users, develop workflows and guides, conduct audits, and complete special HMIS data cleanup projects.

Generalist social work internship supporting the TBRA program: case management, advocacy, community engagement, participant onboarding, file organization, HMIS/Salesforce data entry, reporting, housing resource research, quality assurance, and administrative support.