Teams at Wayne Metropolitan Community Action Agency

Coordinate Weatherization Assistance Program activities: verify client eligibility, submit and track utility rebate applications, order equipment, maintain program documentation and databases, reconcile invoices and rebates, support audits, liaise with utilities, contractors, funders, and clients to ensure compliant, timely delivery of energy-efficiency services.

Lead production quality assurance and compliance for Weatherization, Deferral, and Home Repair programs. Oversee field inspections, QC inspections, contractor performance, audits, documentation, corrective actions, and reporting. Provide technical guidance, training, and staff supervision to ensure DOE, state, funding, building code, and health and safety compliance while promoting continuous improvement and customer-focused service delivery.

Unpaid social work internship providing generalist nonprofit experience: assist underserved families with basic-needs applications, walk-in support, outreach calls, case management, advocacy, and community engagement while applying trauma-informed care and classroom learning.