Teams at Wayne Metropolitan Community Action Agency

Performs quality assurance testing, usability and accessibility reviews, data-flow validation, and compliance checks for data tools and applications. Documents test cases and defects, partners with developers to prioritize fixes, supports acceptance criteria, maintains QA protocols, and assesses release readiness. The role also evaluates data privacy, confidentiality, and regulatory alignment across systems while translating business requirements into structured workflows and technical designs.

Coordinate Weatherization Assistance Program activities: verify client eligibility, submit and track utility rebate applications, order equipment, maintain program documentation and databases, reconcile invoices and rebates, support audits, liaise with utilities, contractors, funders, and clients to ensure compliant, timely delivery of energy-efficiency services.

Support HMIS data quality and program compliance for nonprofit social services. Run data quality reports, assist data cleanups, implement Data Maintenance Plans, identify training needs, audit HMIS records, develop workflows/reference guides, onboard HMIS end users, and support special HMIS projects while gaining generalist social work experience.