Teams at Wayne Metropolitan Community Action Agency

Manage communication and social media projects: respond to support tickets, coordinate meetings and events, create and analyze content, maintain promotional inventory and vendor orders, design branded graphics for print and digital, and engage diverse communities across platforms while supporting the Communications Manager.

Lead production quality assurance and compliance for Weatherization, Deferral, and Home Repair programs. Oversee field inspections, QC inspections, contractor performance, audits, documentation, corrective actions, and reporting. Provide technical guidance, training, and staff supervision to ensure DOE, state, funding, building code, and health and safety compliance while promoting continuous improvement and customer-focused service delivery.

Unpaid social work internship providing generalist nonprofit experience: assist underserved families with basic-needs applications, walk-in support, outreach calls, case management, advocacy, and community engagement while applying trauma-informed care and classroom learning.