Jobs at Watsco, Inc.

Manages sales and customer relationships across an assigned territory for HVAC equipment and services. Responsibilities include consultative selling, prospecting, growing market share, developing contractors and dealers, negotiating pricing, meeting sales targets, resolving customer issues, analyzing market data, managing CRM opportunities, and representing the company at industry events.

Evaluates customer credit applications, reviews financial information, establishes credit limits, monitors account risk, and manages collections. The role investigates payment disputes, negotiates arrangements, tracks aging and bad debt exposure, supports reserve and write-off analysis, and maintains account records in ERP or CRM systems. It partners with Sales, Customer Service, Operations, and Finance to improve cash flow, reduce DSO, and balance revenue growth with credit risk.

Manages vendor pricing requests and quote submissions, develops financial and margin-impact models, analyzes competitive pricing, prepares executive business cases, and tracks approval, win/loss, and profitability metrics. Partners with Sales, Finance, Operations, vendors, and divisional leaders to improve pricing workflows, support negotiations, resolve data issues, and identify revenue and margin opportunities.

Manage the accounts payable and vendor returns/warranty functions, including invoice processing, reconciliations, payment planning, vendor relationships, controls, compliance, reporting, and audits. Lead and coach AP staff, establish KPI scorecards, monitor performance, resolve discrepancies and claims, and drive sustainable process improvements in a high-volume distribution environment.

The Territory Account Manager develops contractor relationships, grows sales and market share, manages an assigned territory, and acquires new customers. Responsibilities include consultative selling, pricing negotiation, sales forecasting, customer problem resolution, dealer development, vendor collaboration, and hosting industry events. The role requires frequent customer meetings, territory planning, CRM usage, sales presentations, and achievement of individual and regional sales goals.

Re-engage lapsed and at-risk HVAC contractor accounts through phone, email, and text outreach. The specialist executes win-back campaigns, identifies customer attrition causes, negotiates approved incentives, manages account relationships, identifies upsell opportunities, and meets retention and revenue targets. Responsibilities also include CRM documentation, reporting recovered revenue and pipeline activity, partnering with sales teams, and providing feedback to leadership on customer objections and service issues.

Processes high-volume invoices, credits, debits, and check requests across multiple companies. Reconciles vendor statements, analyzes invoices against purchase orders, resolves discrepancies, ensures proper approvals and GL coding, and supports weekly check runs and month-end close. Collaborates with vendors and internal teams, escalates irregularities, and helps improve accounts payable processes while meeting deadlines.

Embed with strategic clients to understand technical ecosystems, translate business needs into solutions, and build integrations, API connectors, ETL pipelines, data transformations, and workflow automation. Use AI-assisted development to deliver maintainable, observable production scripts and services. Lead technical discovery and architecture discussions with nontechnical stakeholders, while partnering with product and engineering teams to convert recurring customer needs into scalable product features.

Lead HVAC residential and contractor sales across an assigned region, managing profitability, market share, revenue targets, forecasts, and new account development. Oversee, mentor, and develop Territory Sales Managers while addressing performance opportunities. Represent the company at dealer meetings, conferences, trade shows, utility events, and industry associations. Support customer issue resolution and maintain knowledge of technical and product developments.

Territory Account Manager responsible for consultative selling and growing market share within assigned HVAC territory. Develop and maintain contractor relationships, meet weekly face-to-face meeting goals, negotiate pricing, achieve territory sales budgets, use CRM and Microsoft Office to track opportunities, support customers, attend industry events, and collaborate with regional and vendor partners to identify and execute growth opportunities.

Leads infrastructure, network, Azure cloud, security tooling, technical support, disaster recovery, and business continuity operations. Owns infrastructure projects, governance, change management, monitoring, documentation, audits, incident response, vendor coordination, budgeting, and asset lifecycle management. Manages technical teams and support escalation while improving reliability, security, resiliency, cost efficiency, and operational standards across distributed business locations and remote users.

Manage territory HVAC wholesale sales by securing new accounts and dealers, maintaining client relationships, meeting sales goals, presenting products, resolving customer issues, attending industry events and trainings, and supporting distributor operations.

Manage and enhance corporate risk management, insurance, and bond/surety programs. Lead renewals, claims administration, contract reviews, risk analyses, reporting, and training. Partner with brokers, legal, procurement, and operations to identify, mitigate, transfer, and report risk exposures and market trends.

Perform financial, operational, and Sarbanes-Oxley internal control audits across subsidiaries; test and assess controls (order-to-cash, purchase-to-pay, financial reporting, inventory, etc.); audit quarterly financial results; perform risk-based operational audits; prepare audit workpapers; recommend practical controls and efficiency improvements; manage multiple tasks and report findings to senior audit leadership.

Manage sales and profitability across a region by leading Territory Sales Managers, developing market strategies, securing accounts and dealers, driving HVAC residential and contractor sales, forecasting, resolving customer issues, and representing the company at dealer events and industry shows.

Drive HVAC sales growth by identifying and recruiting new business, managing client relationships, and closing deals. Develop strategic sales plans, present proposals, track performance in Salesforce/BI, collaborate with internal teams, and maintain contractor relationships across a defined territory. Field-heavy role (up to 80%+).

Manage and grow HVAC residential and contractor sales within a designated territory. Solicit new accounts, maintain client relationships, meet sales goals, resolve customer issues, represent the company at events, analyze sales data, and deliver presentations. Work independently to drive market share and revenue.

Drive consultative sales within an assigned territory by developing contractor relationships, prospecting new business, meeting weekly face-to-face goals, negotiating pricing, managing CRM records, supporting customers, attending industry events, and collaborating with regional managers and vendor partners to achieve territory sales targets.

Provide sales center and customer support including order entry, processing, tracking, delivery coordination, jobsite logistics, quotes and purchase order management, product information and after-sales support via phone, email, and text.

Manage territory HVAC wholesale accounts by soliciting new dealers, maintaining relationships with contractors, meeting sales goals, and representing the company at events. Analyze market and sales data, present product solutions, resolve customer issues, and work independently to grow market share. Travel within the territory to visit customers and attend dealer meetings, trainings, and industry events.