Jobs at VusionGroup

The Presales Engineer supports the sales team by translating customer needs into customized technical solutions, conducting demonstrations, and ensuring alignment between customer requirements and product capabilities.

The Director of Product for Computer Vision Solutions will spearhead the development of computer vision technology, overseeing product strategy, execution, and customer engagement, while leading cross-functional teams and ensuring successful deployments in retail environments.

Lead end-to-end strategic implementation programs for major retail customers, coordinate cross-functional teams, manage scope/timelines/budgets/risks, drive customer adoption and transformation, and improve program management practices.

Manage post-sale services for retail clients using the companys IoT and SaaS platform. Build and maintain client relationships, monitor and ensure SLA/SLR compliance, coordinate internal teams, lead client steering meetings, manage service-impacting events, propose service improvements and participate in contract setup and renewals alongside sales and pre-sales.

The Reverse Logistics Specialist will optimize reverse logistics processes, manage RMA Center operations, and improve return workflows while ensuring customer satisfaction.

Lead and expand strategic retail accounts across Texas and the Southeast. Drive enterprise sales of IoT, data, and AI store digitalization programs, engage C-level stakeholders, manage complex long sales cycles, negotiate multi-year 8- to 9-figure agreements, collaborate cross-functionally, and grow revenue through new logo acquisition and account expansion.

Manage and grow a portfolio of retail customers, understand needs, drive adoption of data/software solutions, expand product/service sales, coordinate cross-functional teams, and maintain customer relationships from store to C-level.

Develop, maintain and optimize embedded firmware for battery-powered IoT camera devices. Integrate camera sensors and peripherals via SPI/I2C/UART, implement WiFi and BLE connectivity, support hardware bring-up and debugging, optimize power consumption and reliability, and collaborate with cloud, edge, and computer vision teams for field deployment.

The Enterprise Account Director will manage key accounts, develop strategies for business growth, maintain client relationships, and ensure client needs are met while monitoring performance and market trends.

Drive pre-sales and customer success by understanding client priorities, running architectural design sessions, leading cross-functional POCs/pilots, introducing scalable technologies, and ensuring deployments meet revenue and consumption targets.

Act as primary customer contact for UK&I support cases: manage tickets end-to-end, communicate proactively, coordinate with Technical Support, Engineering, Field Services and Customer Success, monitor SLAs, produce reports, and maintain accurate CRM and ticket records to drive timely resolutions and improve customer satisfaction.

Own and grow accounts in the independent retail and regional chain market: prospect new and installed-base clients, implement sales strategies, manage post-sale follow-up with internal teams, update CRM, report competitor intel, and maintain relationships from store staff to C-level. Role is remote with heavy travel.

The Key Account Executive is responsible for prospecting and managing a portfolio of Tier 1 accounts, developing relationships, and achieving sales targets. They collaborate with departments to organize proposals, report competitor information, and assist marketing efforts.

Serve as a strategic, hands-on HR Business Partner for the Americas, advising leaders on talent, organizational design, employee relations, performance management, change initiatives, and compliance across Canada, the US, and Mexico. Drive talent reviews, succession planning, workforce planning, and people-data insights while supporting hiring, onboarding, development, and offboarding. Champion culture, inclusion, and high-performance practices and partner with HR specialists to deliver practical people solutions.

As an Embedded Linux System Engineer, you will evaluate and design the OS core, maintain embedded functionalities, debug issues, and support systems optimization while enhancing software offerings and processes.

The Customer Success Manager will develop relationships with key accounts, drive product adoption, monitor customer engagement, and identify opportunities for renewals and upsells, all while providing exceptional customer support.

The Business Value Engineer collaborates with sales to design, demonstrate, and validate IoT solutions for retail, ensuring alignment with customer needs and facilitating solution adoption.

The Senior In-House Counsel (Patents) will lead the management of Vusion's patent portfolio, collaborate on patent strategies, manage outside counsel, and support IP risk management efforts.

As a Cloud Support Expert, you will provide technical support for SaaS products, troubleshoot issues, monitor performance, and ensure customer satisfaction. Responsibilities include guiding customers, collaborating with teams, conducting training, and maintaining documentation.

The Sales Administration Coordinator manages sales orders, ensures accurate records, collaborates with teams, and supports process improvements for customer service and order management.