Jobs at Voxel

Owns end-to-end technical deployments of Voxel’s edge AI platform at customer sites. Responsibilities include camera integration, edge-device configuration, network and security readiness, troubleshooting, technical documentation, timeline management, onsite installation coordination, and customer handoff. The role collaborates with customer IT teams and internal Solutions Engineering, Customer Success, Product, and Engineering teams while improving implementation playbooks and deployment processes.

Designs and leads enterprise solutions for Voxel’s edge AI platform, partnering with customer IT, security, infrastructure, sales, and deployment teams. Responsibilities include technical discovery, network and device architecture, security reviews, compliance questionnaires, solution documentation, architecture diagrams, deployment support, enterprise escalations, and translating customer requirements into product and engineering priorities. The role also develops reusable reference architectures for large-scale enterprise deployments.

Build and productionize computer vision and machine learning systems that convert video into reliable workplace safety incidents. Responsibilities include designing Flink-based perception pipelines, training and optimizing models with Triton and TensorRT, implementing tracking and probabilistic reasoning, improving latency and cost, building observability and evaluation systems, integrating ML tooling, and partnering with platform, customer success, GTM, and data operations teams on deployments and data quality.

Own escalated Tier 2 customer support issues involving platform, network, hardware, connectivity, cameras, and software. Troubleshoot Linux and IoT systems, reproduce and document bugs, collaborate with Customer Success, Engineering, and Product, maintain support documentation, identify systemic reliability improvements, and participate in on-call rotations.

The Enterprise Account Executive drives sales growth by acquiring Fortune 500 clients, managing relationships, and navigating complex sales processes for B2B technology solutions.

Lead North American demand generation end-to-end: strategy and hands-on execution of digital, inbound, ABX/ABM, partner, and event programs. Manage paid channels, HubSpot workflows, pipeline reporting with RevOps, align with Sales/BDR, and hire/lead a small team while owning budget and performance targets.

Voxel seeks talented individuals to connect AI with safety and operations. You may work on data analysis, customer success, and system building.

Serve as the highest technical escalation for complex, high-severity incidents across edge hardware, networking, AI inference, and cloud infrastructure. Diagnose root causes at code, configuration, and infra levels, drive permanent fixes with Engineering, lead technical bridges with enterprise stakeholders, define troubleshooting frameworks and documentation, conduct post-incident reviews, and participate in on-call rotations.