Teams at Vonage

Lead Vonage’s business support systems transformation strategy, roadmap, governance, budget, risk management, vendor evaluation, and process redesign. The role aligns Product, Engineering, Architecture, Operations, Finance, Sales, and Commercial stakeholders while modernizing lead-to-cash, billing, rating, identity, account management, data, and platform services. It requires senior transformation leadership, enterprise SaaS and back-office systems expertise, process re-engineering, stakeholder influence, and experience managing complex migrations, platform consolidation, and organizational change.

Lead Vonage’s business support systems transformation strategy, roadmap, governance, budget, risk management, vendor evaluation, and process redesign. Align Product, Engineering, Architecture, Operations, Finance, Sales, and Commercial stakeholders on modernizing lead-to-cash, billing, rating, identity, account management, data, and platform services. Establish future-state priorities, prevent further legacy-system expansion, guide migrations and adoption, and ensure investments deliver scalable, resilient, commercially valuable outcomes.

Leads Vonage’s business support systems transformation strategy, roadmap, governance, budget, risk management, vendor evaluation, and process redesign. The role aligns Product, Engineering, Architecture, Operations, Finance, Sales, and Commercial stakeholders while modernizing CRM, billing, rating, identity, analytics, and platform services. It establishes future-state architecture principles, manages legacy scope, drives migration and adoption, and ensures investment decisions support scalability, resilience, commercial growth, operational efficiency, and customer value.