Jobs at Volunteers of America Western Washington

Provides resource navigation, case management, assessments, individualized action plans, service coordination, follow-up support, and community outreach for individuals and families facing stability barriers. Maintains confidential records, completes documentation and reports, collaborates with community partners and internal programs, assists with applications and service access, and provides feedback on community needs and program improvements.

Leads Disability Services across three Washington counties, overseeing program performance, service quality, staffing, compliance, client outcomes, and operational consistency. Supervises and develops program managers, coordinates with agency leadership and state entities, addresses risks and corrective actions, supports client transitions, and maintains relationships with clients, families, guardians, and community partners. The role also drives strategic planning, program improvement, responsible growth, and effective implementation of DDA requirements, policies, procedures, and training expectations.