Teams at Vista Musical Instruments Corporation

Handle e-commerce customer enquiries for Singapore and Indonesia via CRM and inbound/outbound calls. Represent brands, resolve sales and logistics issues with internal teams, document interactions, and meet support KPIs in a fast-paced international environment.

Create and process sales/delivery orders, invoices, and courier labels; coordinate with warehouse and couriers; maintain ERP transaction discipline; monitor shipments, inventory, and export/import status; support reverse logistics and delegated daily tasks.

Seeking a UX Research & Conversion Specialist to conduct user research, optimize E-commerce conversions, and collaborate cross-functionally to enhance user experience.