Jobs at Virgin Voyages

Lead a team that drives brand-aligned guest interactions by coaching specialists, synthesizing QA and sales data into actionable insights, partnering cross-functionally to implement process improvements, and tracking change effectiveness. Own performance reporting, calibration, and governance to optimize frontline sales and service behaviors and reinforce Virgin Voyages brand standards.

The Principal Data Engineer will lead the design and evolution of data platforms, build reliable pipelines, and collaborate on AI enablement initiatives.

Lead procurement and logistics for marine and technical operations, developing strategies, managing freight, warehousing, suppliers, contracts, budgets, and dry dock project procurement while collaborating with finance and cross-functional teams to ensure timely, cost-effective delivery and supplier performance.

The Business Systems Support Developer facilitates communication between business and IT teams, manages system specifications and improvements, oversees testing, coordinates project deliverables, and conducts data analysis to enhance system performance.

Support and improve procurement systems (ZIP, AMOS) and integrations with Workday. Manage procure-to-pay data flow, resolve invoice discrepancies, produce reporting/dashboards, maintain documentation/training, and collaborate with stakeholders, AP, IT and suppliers to optimize procurement operations.

Build and nurture relationships with travel agency partners in Phoenix or Denver to promote Virgin Voyages. Drive sales through creative partner engagement, events, tailored account plans, problem-solving, cross-functional collaboration, and delivering measurable sales results while embodying the brand.

The Instructional Designer will oversee the instructional design process, partner with stakeholders, develop digital learning experiences, utilize AI tools, facilitate learning sessions, and measure learning outcomes for continuous improvement.

Own and accelerate the end-to-end paid creative pipeline, translating media strategy into actionable creative briefs, coordinating agency and studio workflows, tracking asset delivery and blockers, and maintaining operating rhythms. Act as operational liaison between VP, Creative Director, Media team, Studio PM, and Footnote agency to ensure briefs meet brand and paid performance objectives and campaigns deliver on time and on scope.

Coordinate planning, logistics, and execution of onboard weddings, proposals, and celebration experiences across the fleet. Manage sailor communications, manifests, timelines, vendor and vendor coordination, venue readiness, and cross-functional alignment with shipboard and shoreside teams. Support onsite execution, troubleshooting, reconciliation, process documentation, and operational improvements as the program scales.

Lead design, implementation, and support of Revenue Management Systems (RMS); build and productionize predictive and prescriptive analytics and ML models for pricing, forecasting, capacity optimization, and promotions; integrate RMS with PSS and data sources; manage Tableau/Power BI reporting; partner with vendors, IT, and commercial teams to optimize revenue systems and insights.

The Director of Digital Strategy & eCommerce at Virgin Voyages will lead revenue performance across digital channels while developing creative acquisition strategies, optimizing booking experiences, and managing a team to ensure a cohesive digital ecosystem.