Teams at VIP Auto

Convert website, live chat, and phone inquiries into tire and service appointments at VIP stores. Handle tire orders, verify inventory, coordinate with store associates, answer overflow calls, communicate pricing and service information, and follow up after appointments. The role requires strong sales and closing skills, timely customer communication, teamwork, automotive industry knowledge, hands-on repair experience, and customer service experience.

Manager-in-Training learns and executes automotive service-center management processes, including hiring, staff development, scheduling, customer communication, work-order dispatch, safety compliance, facility and equipment maintenance, reporting, and regulatory adherence. The role supports the Service Manager, requires a minimum 50-hour workweek, and includes several off-site meetings or training sessions annually.

Learns and supports management of an automotive service location, including team hiring, training, scheduling, customer service, work-order dispatch, facility and equipment maintenance, safety, regulatory compliance, reporting, and performance management. The role requires a minimum 50-hour, five-day workweek and supports the Service Manager in achieving operational targets.