Jobs at Videa

Build and improve Videa’s People Operations foundation, including onboarding, employee information hubs, policies, documentation, self-service tools, and scalable infrastructure. Identify employee lifecycle gaps, use AI and automation to simplify People programs, and independently turn ideas into useful systems. Partner with the VP of People on experiments and initiatives while gathering employee feedback and improving the overall employee experience.

Own the full enterprise sales cycle for dental support organizations and insurers, from prospecting and discovery through negotiation and close. Build executive relationships, deliver tailored presentations, meet sales quotas, and identify upsell and cross-sell opportunities. Generate pipeline through personalized outreach, networking, and industry conferences while partnering with marketing and growth teams. The role requires understanding DSO and dental insurer operations, communicating AI product value, and providing strategic customer-focused solutions.

Generate qualified meetings and pipeline through high-volume outbound prospecting and strategic account-based outreach to mid-market and enterprise dental organizations. Research accounts, engage executive decision-makers, partner with Account Executives, maintain accurate CRM data, coordinate with Marketing and Revenue Operations, and provide prospect and competitive insights. The role requires strong cold-calling, multichannel outreach, objection handling, and relationship-building skills.

Leads Videa’s post-sale customer success and expansion engine for enterprise and mid-market DSO accounts. Oversees onboarding, customer health, strategic account relationships, pilots, rollouts, cross-selling, QBRs, ROI analysis, and revenue expansion. Builds and mentors the Account Management organization, establishes lifecycle processes and performance metrics, and partners with Sales, Product, Marketing, Partnerships, and Clinical Success to improve customer value and shape product direction.

Own and grow Videa’s channel partner ecosystem by sourcing, signing, activating, and commercializing referral, reseller, and integration partners. Build partner-specific commercial plans, forecasts, bundled go-to-market packages, enablement materials, and performance frameworks. Generate partner-sourced pipeline, collaborate cross-functionally with Sales, Marketing, Product, and RevOps, and lead a small team while remaining hands-on in partner development and management.

Build and ship full-stack customer-facing software for dental practices, insurance partners, and healthcare workflows. Responsibilities include developing reusable React components, writing automated tests with Jest and Puppeteer, improving application performance and data integrity, advancing deployment automation, and integrating with internal and external technologies. The role collaborates closely with software, machine learning, clinical, and operational teams to develop scalable platform capabilities.

Own strategic enterprise DSO customer relationships, driving retention, adoption, expansion, executive engagement, and account strategy. Lead cross-functional programs involving Product, Engineering, Clinical, Finance, and executives to deliver contractual commitments. Establish account plans, executive business reviews, reporting, governance, and scalable strategic account-management processes. The role requires strong enterprise SaaS relationship management, commercial fluency, program leadership, and the ability to turn around underperforming accounts.

Design, build, and deploy production ML systems that combine structured clinical/EHR data with computer vision outputs. Own model calibration, interpretability, monitoring, drift detection, retraining workflows, and regulatory documentation. Partner cross-functionally, mentor engineers, and translate clinical questions into reliable, production-grade ML solutions.

Manage the health and performance of a partner portfolio: drive partner-sourced lead flow, enable partners through training and success plans, run partner operations and financial reconciliation, maintain HubSpot data, handle escalations, report partner health, and coordinate cross-functional GTM and integration activities to maximize partner-driven pipeline.

The VP Marketing at Videa will lead the marketing strategies to drive revenue growth, oversee demand generation, and establish Videa's category leadership in AI-powered dental care.

Lead test automation efforts: evaluate frameworks, increase backend/API coverage, integrate automated tests into CI/CD, foster automation culture, and collaborate with engineers, clinicians, and AI scientists to improve product quality.