Jobs at Verse Medical

Manage daily office operations, facilities, supplies, vendors, building access, budgets, invoices, and workplace logistics. Serve as the first point of contact for visitors, support onboarding and events, coordinate office moves, and act as the on-site IT liaison for basic troubleshooting and equipment setup. Maintain a clean, organized, welcoming workspace while independently resolving issues and keeping leadership informed.

Lead a major healthcare customer implementation from planning through 2027 go-live, coordinating cross-functional internal teams and customer stakeholders. Own implementation milestones, dependencies, operating rhythms, reporting, blocker resolution, and leadership escalations. Serve as the primary operational customer contact, then convert implementation experience into a scalable playbook for future programs. Travel to customer meetings as needed.

Serve as Verse Medical’s first General Counsel, leading healthcare regulatory compliance, DME licensure, Medicare and Medicaid matters, payer and enterprise contracting, audits, risk mitigation, and product counseling. Build the in-house legal and compliance function from the ground up while advising the CEO and cross-functional teams. Initially operate as a sole practitioner, providing business-focused legal guidance in a fast-growing healthcare technology company.

As a Customer Success Manager, you will manage client accounts, resolve issues, drive account growth, and ensure high customer satisfaction in a healthcare software context.

Own commercial relationships with DME supplier partners, including negotiating terms and SLAs, training partners on processes and software, monitoring performance, and driving order fulfillment. Manage partner portfolios, maintain service-quality dashboards, resolve issues, coach underperforming partners, and recommend relationship exits when necessary. Collaborate cross-functionally with Operations, Strategy & Operations, and Go-To-Market teams to improve partnership processes and platform capabilities.

Manage and coach the SDR team to exceed lead-generation targets. Develop prospecting and appointment-setting strategies, conduct training, monitor performance metrics, collaborate with Account Executives, motivate team members, support recruiting, and report to senior management. The role requires sales experience progressing from SDR to AE, prior sales leadership experience, strong coaching and communication skills, target achievement, and Salesforce or comparable CRM experience.

Provide phone, email, and chat support to healthcare clinics; troubleshoot ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; manage order workflows and follow-ups; maintain ticketing documentation; improve knowledge bases and SOPs; and advocate for clinics and patients through empathetic, timely communication.

Provide phone, email, and chat support to healthcare clinics using Verse Medical. Resolve ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; guide product selection and order workflows; maintain accurate ticket records; update knowledge resources; and advocate for clinics and patients through empathetic, timely communication.

As a Data Engineer, you will design, build, and manage data pipelines, improve data architecture, ensure accuracy, and collaborate with various teams.

Lead and scale Verse's end-to-end operations by building teams, systems, metrics, and processes. Drive data-informed improvements, partner with Product and Engineering to automate workflows, ensure regulatory compliance, and strengthen cross-functional execution. Reduce CEO dependency on day-to-day ops and embed repeatable, high-quality operational practices across clinical, patient, payor, and internal functions.

Own and scale the Snowflake-based data platform, build and maintain reliable source pipelines (CDC, connectors, API ingestion), ensure data quality and observability, lead incident response, optimize architecture and costs, and set technical standards for the data infrastructure.

As a Sales Development Representative, you will reach out to potential customers, set up demos for Account Executives, and maintain records in Salesforce, supporting the growth of at-home care solutions.

The Talent Specialist will focus on technical sourcing, execute high-volume hiring, and master the narrative of the company to engage candidates effectively.

Manage day-to-day compliance trackers, documentation, and audit readiness. Serve as on-site liaison for third-party auditors, conduct pre-visit walkthroughs, track corrective actions, draft SOPs, and support cross-functional compliance activities and reporting.

In this Strategy & Operations role, you will support initiatives, manage projects, produce analytics, and collaborate with departments to improve healthcare delivery.

The RCM Enrollments Specialist manages the enrollment process for EDI, EFT, and ERA, ensuring smooth operations with payers, resolving issues, and auditing connections within a DME environment.

The Strategy & Operations Associate will support the CEO by preparing meeting materials, tracking projects, conducting analysis, and improving organizational processes.

As a Staff Full Stack Software Engineer, you'll build and maintain software for at-home care, collaborating with customers and teams to create innovative solutions.

As a Senior Full Stack Software Engineer, you will develop and maintain software for healthcare systems, focusing on user needs and technical challenges, and collaborating with various stakeholders.

As a Sales Development Representative, you will engage potential customers, set up product demos, and support account executives while learning about the healthcare industry.