Jobs at Verse Medical

Own revenue enablement for a growing commercial team by building onboarding, messaging, qualification frameworks, call coaching, certifications, and content. Analyze Gong calls and Salesforce data to identify field gaps, improve ramp and quota attainment, and partner with Sales, Product Marketing, Product, and Revenue Operations. Translate healthcare and DME workflows into practical sales training while maintaining enablement content, scorecards, and AI-assisted tools.

Own revenue operations analytics and systems, including pipeline reviews, forecasting, territory and routing logic, quota modeling, Salesforce administration, GTM data pipelines, dashboards, and AI-enabled workflows. Partner cross-functionally with sales, marketing, finance, enablement, and clinical operations to maintain reliable metrics, improve CRM hygiene, automate processes, and translate GTM data into actionable insights.

Manage day-to-day compliance trackers, documentation, and audit readiness. Serve as on-site liaison for third-party auditors, conduct pre-visit walkthroughs, track corrective actions, draft SOPs, and support cross-functional compliance activities and reporting.

Own end-to-end product design for complex healthcare workflows, from discovery and research through high-fidelity design and shipped software. Design logic-heavy clinical interfaces, evolve the design system, prototype with users, make research-informed decisions, and collaborate closely with product managers and engineers to ensure implementation quality. The role requires strong visual and interaction design, product thinking, communication, and comfort working in a fast-paced, high-ownership environment.

Owns high-impact strategy and operations initiatives across Partnerships, Sales, Customer Success, Operations, Product, Engineering, and Design. Responsibilities include cross-functional coordination, complex implementation and program management, quantitative modeling, strategic analysis, go-to-market execution, RFP leadership, and incubating new business functions. The role requires rigorous problem-solving, strong execution, external partnership skills, and flexibility during periods of intensified workload.

Own and expand relationships with regional, national, and third-party administrator payor accounts. Lead partnership reviews, develop multi-year account plans, identify expansion opportunities, resolve operational issues, and collaborate with enterprise partnerships, clinical, marketing, revenue cycle, and operations teams. Serve as a subject-matter expert on Medicare Advantage, Managed Medicaid, and Commercial payor priorities while delivering a strong home healthcare experience.

The Chief of Staff partners with the CEO and Office of the CEO to drive critical initiatives, improve operational execution, and maintain organizational accountability. Responsibilities include preparing leadership materials, analyzing company performance, tracking projects and deadlines, escalating issues, conducting investigations, recommending improvements, managing CEO priorities, and representing the CEO when needed. The role requires strong analytical, organizational, communication, and problem-solving skills, plus a willingness to work 55–60 hours weekly and primarily onsite in New York City.

Leads and scales Verse Medical’s recruiting function by managing recruiters and sourcers, personally handling senior and specialized searches, partnering on workforce planning, and improving hiring processes and systems. Owns recruiting metrics, forecasting, compensation benchmarking, employer branding, interview design, and candidate experience while building a high-performing talent team in a fast-growing healthcare technology company.

The RCM Analyst will analyze denial patterns, conduct payer outreach, build dashboards, perform root cause analysis, and collaborate across teams to improve revenue cycle processes.

Manage daily office operations, facilities, supplies, vendors, building access, budgets, invoices, and workplace logistics. Serve as the first point of contact for visitors, support onboarding and events, coordinate office moves, and act as the on-site IT liaison for basic troubleshooting and equipment setup. Maintain a clean, organized, welcoming workspace while independently resolving issues and keeping leadership informed.

Serve as Verse Medical’s first General Counsel, leading healthcare regulatory compliance, DME licensure, Medicare and Medicaid matters, payer and enterprise contracting, audits, risk mitigation, and product counseling. Build the in-house legal and compliance function from the ground up while advising the CEO and cross-functional teams. Initially operate as a sole practitioner, providing business-focused legal guidance in a fast-growing healthcare technology company.

As a Customer Success Manager, you will manage client accounts, resolve issues, drive account growth, and ensure high customer satisfaction in a healthcare software context.

Own commercial relationships with DME supplier partners, including negotiating terms and SLAs, training partners on processes and software, monitoring performance, and driving order fulfillment. Manage partner portfolios, maintain service-quality dashboards, resolve issues, coach underperforming partners, and recommend relationship exits when necessary. Collaborate cross-functionally with Operations, Strategy & Operations, and Go-To-Market teams to improve partnership processes and platform capabilities.

Manage and coach the SDR team to exceed lead-generation targets. Develop prospecting and appointment-setting strategies, conduct training, monitor performance metrics, collaborate with Account Executives, motivate team members, support recruiting, and report to senior management. The role requires sales experience progressing from SDR to AE, prior sales leadership experience, strong coaching and communication skills, target achievement, and Salesforce or comparable CRM experience.

Provide phone, email, and chat support to healthcare clinics; troubleshoot ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; manage order workflows and follow-ups; maintain ticketing documentation; improve knowledge bases and SOPs; and advocate for clinics and patients through empathetic, timely communication.

Provide phone, email, and chat support to healthcare clinics using Verse Medical. Resolve ordering, product, shipping, and documentation issues; coordinate escalations with operations, billing, and customer success teams; guide product selection and order workflows; maintain accurate ticket records; update knowledge resources; and advocate for clinics and patients through empathetic, timely communication.

As a Data Engineer, you will design, build, and manage data pipelines, improve data architecture, ensure accuracy, and collaborate with various teams.

Lead and scale Verse's end-to-end operations by building teams, systems, metrics, and processes. Drive data-informed improvements, partner with Product and Engineering to automate workflows, ensure regulatory compliance, and strengthen cross-functional execution. Reduce CEO dependency on day-to-day ops and embed repeatable, high-quality operational practices across clinical, patient, payor, and internal functions.

Own and scale the Snowflake-based data platform, build and maintain reliable source pipelines (CDC, connectors, API ingestion), ensure data quality and observability, lead incident response, optimize architecture and costs, and set technical standards for the data infrastructure.

The Talent Specialist will focus on technical sourcing, execute high-volume hiring, and master the narrative of the company to engage candidates effectively.