As a Software Engineer III, you'll design and maintain performance-focused desktop applications using C# and WPF, collaborate across teams, and tackle technical challenges while mentoring others.

Lead design and development of scalable software applications, mentor junior engineers, optimize performance, and drive innovation in public safety technology.

Manage quote creation, pricing validation, and approval workflows to ensure accurate, compliant contracts. Support sales with pricing proposals, Salesforce data quality, CPQ and UAT activities, post-sales documentation, and operational reporting while optimizing deal desk processes.

Manage quote creation, pricing validation, and approval workflows to ensure accurate, compliant contracts. Optimize deal desk processes, support Salesforce/CPQ automation and UAT, maintain Salesforce data quality, coordinate cross-functional stakeholders, and generate operational reporting to accelerate time-to-quote and protect pricing integrity.

As a Software Engineer III, you'll design and implement scalable software solutions, mentor junior engineers, and collaborate with cross-functional teams to enhance community-focused products.

Develop and maintain desktop applications using C# and WPF; optimize performance; implement API integrations; mentor junior engineers; troubleshoot production issues.

Design, build, and operate a scalable engineering analytics platform: data pipelines, semantic models, KPI definitions, dashboards, and integrations (Jira, GitHub, Azure DevOps). Ensure data quality and governance, deliver executive insights on DORA and delivery metrics, and partner with engineering leadership to drive measurable improvements.

Design, build, and operationalize a scalable engineering analytics platform: pipelines, integrations, semantic layer, and BI dashboards. Define and enforce engineering KPIs (DORA, delivery health, quality), ensure data quality/governance, and deliver insights to engineering leadership to drive operational improvements.

The Manager, Project Management oversees project managers in deploying NG9-1-1 software solutions, ensuring timely implementations, client satisfaction, and continuous improvement. Responsibilities include leading teams, planning projects, managing resources, and communicating with clients.

The Public Relations Intern will support media relations, social media, and content creation while collaborating with the Marketing & Communications team, assisting with communications strategies and digital storytelling.

The Solutions Engineering Manager leads a team to support pre-sales excellence, customer engagement, and strategic partnerships, focusing on public safety technology solutions.

The Proposal Manager oversees high-complexity proposals for Versaterm, ensuring compliance and quality while training proposal specialists. Responsibilities include managing RFPs, developing content, and collaborating across teams to enhance proposal processes.

The Senior Manager oversees Customer Support teams, driving performance and strategy alignment, managing escalations, and liaising with various departments to enhance customer service in public safety sectors.

The Senior Manager, Customer Support leads multiple support teams, driving performance and strategic transformation, while maintaining customer relationships and overseeing escalations in public safety operations.

The Senior Manager, Customer Support leads multiple support teams, manages customer relations, drives strategic initiatives, and develops organizational talent while ensuring performance excellence.

The Manager, Customer Support leads a team providing technical support and user enablement, focusing on operational excellence and SLA compliance.

The Manager, Customer Support leads a support team, ensuring SLA compliance and customer satisfaction, while driving team performance and operational excellence.

The Manager, Customer Support leads a team, ensures SLA compliance, manages operations and metrics, enhances customer adoption, and implements process improvements.

As a Software Engineer II, you'll design and develop software solutions for public safety, working on front-end and back-end systems, collaborating with teams to enhance product offerings, and mentoring junior engineers.

Oversee a team of inside sales reps, drive revenue growth for SaaS solutions, and enhance customer experiences through coaching and strategic leadership.