Jobs at Versaterm, Inc.

This role involves acquiring new public safety customers, managing sales cycles, conducting discovery, and collaborating with Solutions Engineering while maintaining CRM data.

The People and Culture Business Partner shapes HR strategies to enhance employee engagement and performance, partnering with leaders on talent development and organizational design, while ensuring compliance with employment legislation in the US and Canada.

The People and Culture Business Partner develops and executes HR strategies, enhances employee engagement, advises leaders on HR matters, and oversees compensation reviews, ensuring alignment with business goals.

The Director of Customer Success leads strategies across all customer segments, overseeing engagement, retention, and renewal processes while ensuring customer satisfaction and operational excellence.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

Lead preparation and review of consolidated monthly, quarterly, and annual financial statements for U.S. and Canadian entities. Serve as technical accounting lead on complex transactions (ASC 606, M&A, stock-based comp, leases), support audits, strengthen internal controls, drive process and system improvements, and partner cross-functionally on reporting, forecasts, and integrations.

Identify, qualify, and close enterprise public-safety software opportunities within a prescribed territory. Build and manage pipelines to quota, demonstrate solutions, negotiate contracts, maintain CRM records, and maintain client relationships while complying with required security/background checks.

The Support Specialist II provides Tier 2 technical support, resolving common technical issues, escalating complex problems, and enhancing self-service resources for users.

The Support Specialist II provides Tier 2 technical support, resolving common user issues, documenting interactions, and escalating complex problems. Responsibilities include password resets, assisting with software installations, and improving self-service resources.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

The Director of Customer Success leads the post-sale customer lifecycle, ensuring effective adoption of solutions and driving retention and growth across various customer segments. They build and scale a high-performing Customer Success organization and collaborate with other departments to enhance the customer experience.

The Enterprise Account Executive will drive sales of Versaterm's Public Safety solutions, managing client relationships, and leveraging strategic selling techniques to close deals with government agencies.

The Payroll Specialist will manage payroll processing for over 650 employees across Canada and the US, ensure compliance with regulations, support employee inquiries, and improve payroll systems and processes.

Manage payroll for 650+ employees across Canada and the US, ensuring compliance with regulations, administering payroll, and collaborating across departments for accurate processing.