Versaterm, Inc.
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Develop and implement pricing strategies to maximize company profitability and market share. Analyze market trends, competitor pricing, and customer behavior. Collaborate with product, sales, marketing, and finance teams to align pricing with strategic goals.
The Pricing Manager at Versaterm is responsible for developing and implementing pricing strategies to maximize profitability and market share. This role involves analyzing market trends, competitor pricing, and customer behavior to set competitive pricing models for products and services. The Pricing Manager collaborates with product, sales, marketing, and finance teams to align with strategic goals.
The Partner Success Manager, RMS is responsible for managing long-term partnerships with partner agencies, providing non-technical support for clients using the Record Management System, and enhancing customer experience through product upgrades and add-on functionality. The role involves working closely with various internal teams to drive value, reduce churn, and support renewal processes.
Versaterm is seeking a Database Administrator (DBA) to design, implement, optimize, and maintain the company's database infrastructure. The DBA will collaborate with the software development team, ensure data integrity and security, optimize performance, troubleshoot issues, and manage regular backups and recovery procedures. Candidates must have 3+ years of experience in database management with strong Microsoft SQL and Microsoft Azure SQL skills.
Provide first-level technical support to end users for computer, application, system, and hardware issues. Coordinate with teams to resolve problems and respond to technical support requests via phone, email, and online channels.
Provide first-level technical support to end users for computer, application, system, device, access, and hardware issues. Responsible for documenting, tracking, and monitoring problems and coordinating with other teams to resolve issues.
The Implementation Specialist at Versaterm Public Safety is responsible for conducting implementation, product training, troubleshooting, and providing customer support for JusticeTrax products. They analyze business processes, gather training needs, assist in redesigning work processes, and ensure projects are completed on time and within budget.