The Solutions Engineering Manager leads a team to support pre-sales excellence, customer engagement, and strategic partnerships, focusing on public safety technology solutions.

The Proposal Manager oversees high-complexity proposals for Versaterm, ensuring compliance and quality while training proposal specialists. Responsibilities include managing RFPs, developing content, and collaborating across teams to enhance proposal processes.

The Senior Manager oversees Customer Support teams, driving performance and strategy alignment, managing escalations, and liaising with various departments to enhance customer service in public safety sectors.

The Senior Manager, Customer Support leads multiple support teams, driving performance and strategic transformation, while maintaining customer relationships and overseeing escalations in public safety operations.

The Senior Manager, Customer Support leads multiple support teams, manages customer relations, drives strategic initiatives, and develops organizational talent while ensuring performance excellence.

The Manager, Customer Support leads a team providing technical support and user enablement, focusing on operational excellence and SLA compliance.

The Manager, Customer Support leads a support team, ensuring SLA compliance and customer satisfaction, while driving team performance and operational excellence.

The Manager, Customer Support leads a team, ensures SLA compliance, manages operations and metrics, enhances customer adoption, and implements process improvements.

As a Software Engineer II, you'll design and develop software solutions for public safety, working on front-end and back-end systems, collaborating with teams to enhance product offerings, and mentoring junior engineers.

Oversee a team of inside sales reps, drive revenue growth for SaaS solutions, and enhance customer experiences through coaching and strategic leadership.

Lead and coach a high-performing inside sales team to drive revenue growth for enterprise SaaS solutions, implementing effective sales methodologies and operational excellence.

As a Senior Analytics Engineer, you will architect and manage the data ecosystem, implement data pipelines, define KPIs, and partner with leadership to provide actionable insights.

The Quality Assurance Analyst II designs test cases, executes tests, tracks defects, collaborates with teams, and maintains automation suites, while mentoring junior members.

As a Contracts Specialist, you will draft, review, and negotiate commercial agreements while supporting sales and partner teams, ensuring compliance and risk management.

The Support Specialist I provides Tier 1 support by assisting users with software functionality, guiding them through navigation, and directing them to resources. They document FAQs, contribute to knowledge bases, and participate in after-hours support, while ensuring customer satisfaction and identifying needs for advanced assistance.

The Support Specialist I - Technical provides Tier 1 technical support, resolving user issues, troubleshooting software, and escalating complex problems. Responsibilities include managing customer interactions, improving self-service resources, and documenting support activities.

The Software Engineer III will design and implement software solutions, lead technical initiatives, mentor junior engineers, and ensure high-quality code and architecture while collaborating closely with cross-functional teams.

The Senior Account Executive will lead business development for DroneSense, driving revenue through SaaS sales to public safety agencies.

The Support Specialist I provides Tier 1 user support, assisting with software functionality, navigation, documentation, and basic user account setup.

The Support Specialist I provides Tier 1 technical support for software issues, conducts initial triage of problems, and contributes to documentation.