Jobs at Versaterm, Inc.

Owns Marketo, Salesforce marketing operations, CaPDB market intelligence data, funnel governance, campaign execution, attribution, reporting, and data quality. Leads lead scoring, routing, lifecycle management, system enhancements, QA, vendor data programs, and cross-functional projects. Provides guidance and informal mentorship to junior team members while partnering with Sales, Revenue Operations, Marketing, Analytics, and GTM Systems to improve pipeline performance and operational scalability.

Own Marketo, Salesforce marketing operations, CaPDB account intelligence, data governance, funnel management, attribution, reporting, and campaign enablement. Lead data-quality programs, segmentation, lead scoring, routing, QA, system optimization, and cross-functional projects. Partner with Sales, Revenue Operations, Analytics, and Marketing while mentoring junior team members and supporting scalable processes.

Owns Marketo, Salesforce marketing operations, CaPDB account intelligence, data governance, funnel optimization, attribution, reporting, and campaign execution. The role manages lead scoring, routing, lifecycle stages, system integrations, data quality, vendor enrichment programs, and cross-functional projects. It also provides team guidance, campaign QA, training, documentation, and process improvement across Marketing, Sales, Revenue Operations, and Analytics.

Administer and support Versaterm vCAD CAD and MDT systems for New Brunswick public safety agencies. Configure workflows, users, permissions, response areas, interfaces, and business rules; manage GIS and mapping updates; coordinate testing, releases, patches, and change management; troubleshoot application issues; provide training and mentoring; maintain documentation and reports; and coordinate with customers, provincial GIS authorities, Versaterm support, and product teams.

Designs, architects, builds, deploys, and supports secure, scalable SaaS solutions using AI-native development practices. Leads adoption of coding agents, AI-assisted testing, code review, agent workflows, and automated quality processes. Owns production reliability, performance, monitoring, incident response, security, and compliance with CJIS requirements. Mentors engineers, collaborates cross-functionally, drives technical innovation, and delivers measurable customer value across public safety products.

Leads the architecture, development, deployment, and production support of secure, scalable SaaS software across a public safety platform. Champions AI-native development practices, including coding agents, automated testing, code review, and agent workflows. Mentors engineers, collaborates cross-functionally, improves reliability and performance, manages incident response, and implements secure development practices for sensitive criminal justice data.

Lead architecture, development, deployment, and production support for scalable, secure SaaS software serving public safety agencies. Drive adoption of AI-native development practices, including coding agents, automated testing, AI-assisted reviews, and agent workflows. Mentor engineers, collaborate cross-functionally, optimize reliability and performance, manage incidents, implement security controls for sensitive data, and guide solutions from customer problem discovery through production while meeting availability, compliance, and business-value goals.

Leads architecture, development, deployment, and production support for secure, scalable SaaS software across public safety products. Drives adoption of AI-native development practices, including coding agents, automated testing, agent workflows, and AI-assisted reviews. Mentors engineers, collaborates cross-functionally, optimizes performance and reliability, establishes monitoring and SLOs, participates in incident response, and applies secure development practices to protect sensitive data and meet compliance requirements.

Identify, qualify, advance, and close enterprise sales opportunities for public safety software solutions. Build and manage territory pipelines, conduct solution demonstrations, negotiate contracts, and maintain customer relationships with government agencies. Apply MEDDPICC and Challenger Sale methodologies, use Salesforce for opportunity management, communicate AI-enabled solution value, monitor market trends, and collaborate internally to support complex, long-duration B2G sales cycles.

Own and expand a portfolio of strategic public safety accounts through upselling, cross-selling, renewals, and multi-product adoption. Build executive relationships, develop account plans, navigate public-sector procurement, manage pricing and expansion conversations, forecast accurately, and maintain CRM hygiene. Partner with customer success, implementation, product, marketing, support, and contracts teams. Represent the company at customer sites, user groups, and conferences, with approximately 70% travel.

Leads B2B SaaS demand generation strategy and execution to build awareness, nurture leads, and drive qualified pipeline and revenue. Manages marketing automation, CRM campaigns, webinars, content, budgets, calendars, KPIs, and ROI reporting. Partners with Sales, Product, and Customer Success on positioning, launches, and market expansion. Leads complex cross-functional initiatives, influences without direct authority, mentors colleagues, and develops demand generation best practices.

The Director of Customer Success leads strategies across all customer segments, overseeing engagement, retention, and renewal processes while ensuring customer satisfaction and operational excellence.

Leads strategy and execution for B2B SaaS demand generation programs that build awareness, nurture leads, and drive qualified pipeline and revenue. Owns campaign calendars, marketing automation, CRM execution, content and messaging, cross-functional alignment, budgets, KPIs, reporting, and ROI optimization. Partners with Sales, Product, and Customer Success, mentors colleagues, and develops scalable demand generation frameworks and best practices.

Leads strategy and execution for B2B SaaS demand generation programs that build awareness, nurture leads, and drive qualified pipeline and revenue. Owns campaign planning, marketing automation, CRM usage, content development, cross-functional go-to-market alignment, budget management, KPI reporting, and ROI optimization. Partners with Sales, Product, and Customer Success, represents Marketing in strategic initiatives, and mentors colleagues.

Leads strategy and execution of B2B demand generation programs for a SaaS public safety technology portfolio. Owns campaigns, marketing automation, CRM usage, content, webinars, pipeline growth, budgets, KPIs, reporting, and ROI optimization. Partners with Sales, Product, and Customer Success on positioning, launches, enablement, and market expansion. Mentors colleagues and leads complex cross-functional initiatives while ensuring CJIS security compliance.

Processes accounts payable bills, validates transactions and approvals, resolves vendor disputes, reconciles vendor statements, reviews employee expenses, ensures timely payments, analyzes discrepancies, supports internal controls, and maintains financial data confidentiality. The role also supports finance projects and internal stakeholders while meeting deadlines in a fast-paced environment.

Identify, qualify, advance, negotiate, and close enterprise sales opportunities for public safety software solutions. Build territory pipelines, meet quotas, manage complex government buying cycles, demonstrate products, communicate value to agency decision-makers, and maintain customer relationships. Use MEDDPICC, Challenger Sales, persona-based value mapping, AI-enabled sales tools, and Salesforce CRM to manage opportunities and forecasts. Travel up to 75% and comply with CJIS security requirements.

Drive revenue growth and territory expansion across the UK and Western Europe. Own the complete enterprise sales cycle, from prospecting and qualification through presentations, negotiation, and close. Build territory plans, develop partnerships, manage pipelines and forecasts, and identify cross-sell opportunities. Engage public safety and government stakeholders, collaborate with Marketing, Solutions Engineering, Product, and Customer Success, and represent Versaterm at regional events. International travel of 40–60% is required.

Plans and coordinates live and virtual events, including conferences, workshops, symposiums, and internal meetings. Manages venues, schedules, logistics, registration, booths, vendors, contracts, speakers, technical setup, and attendee communications. Provides on-site and online event support, prepares cost and attendance reports, compiles evaluations, and uses feedback to improve future events. Requires occasional travel and flexible hours during events.

Drive revenue growth and territory expansion for AI-assisted public safety SaaS products. Own the full sales cycle from prospecting through contracting and close, deliver product demonstrations, qualify opportunities using MEDDPICC and Challenger Sale, manage pipeline and forecasting in Salesforce and Gong, expand existing accounts, and build relationships with public safety agencies, government partners, and executive stakeholders.