Teams at Verifone

Lead end-to-end HR operations for Verifone Israel, serving as a strategic partner to leaders and employees. Responsibilities include HR policy and program implementation, employee relations, organizational change, workforce management, talent and manager development, engagement, compliance, well-being, payroll coordination, and cross-border collaboration. The role also supports global initiatives and ensures alignment between corporate standards and Israel-specific business needs.

Manages end-to-end payroll operations for India and multiple APAC countries, including payroll processing, statutory compliance, tax filings, reconciliations, reporting, expatriate shadow payroll, and employee support. Oversees payroll vendors, service-level governance, system interfaces, audits, and continuous improvement initiatives. Collaborates with HR, Finance, Tax, and external providers while supporting compensation cycles, payroll controls, automation, and process transition projects.

Provides first-level technical support for payment terminal issues through inbound calls, email, and chat. Documents and escalates unresolved cases to L2 support, monitors SLA compliance, analyzes recurring issues, supports process improvement, and collaborates with internal teams, partners, and field agents to resolve customer issues.