Verifiable
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As a Staff Software Engineer - Technical Lead, you will provide technical leadership and guidance to a team, own the planning and implementation of new product features, evolve the architecture for scalability, and mentor team members. You will ensure code quality, collaborate with other teams, and proactively identify future technical challenges.
The Implementation Specialist at Verifiable configures SaaS solutions for healthcare clients, collaborates with stakeholders for project completion, provides technical support, troubleshoots issues, develops documentation, and maintains Salesforce best practices.
The Technical Support Specialist serves as the primary point of contact for customers, providing assistance by troubleshooting and resolving technical issues. This role involves collaborating with various teams, maintaining documentation, and contributing to customer support processes to enhance overall service quality.
Configure and implement SaaS solutions for clients, provide technical support, troubleshoot technical issues, and maintain documentation. Stay updated on SaaS technologies and industry trends. Develop and maintain Salesforce automation and best practices.
Proactively manage customer relationships from sales handoff to successful implementation, project manage the implementation process, collaborate with internal teams, organize customer onboarding and training, and act as a subject matter expert of the product.
The Technical Architect will design and implement features for the Salesforce platform, mentor engineering teams, and ensure integration with external APIs. Responsibilities include owning technical documentation, collaborating with other leads, and maintaining code quality while driving scalability of features.