Jobs at Vector Security

Provide intermediate technical support for physical security systems (access, burglary, fire, video) via phone/email/workflow. Troubleshoot and program PC-based hardware, validate configurations, document as-builts and system records, escalate complex issues, and train end users. Maintain department databases, knowledge articles, and remote connection utilities.

Process and validate customer code-change requests using MASterMind and InSite, answer inbound support calls, update customer monitoring data, coordinate escalations with other departments, and meet throughput metrics for timely code-change processing.

Provide intermediary technical support and troubleshooting for physical security systems (access, intrusion, fire, video) via phone/email/workflow. Perform PC-based hardware repair and programming, configure customer systems, document as-builts and knowledge articles, escalate complex issues, and train end users. Maintain department databases, equipment profiles, and remote connection tools.

As a Commercial Sales Representative, you will engage in prospecting, presenting products to commercial clients, maintaining documentation, and ensuring customer satisfaction.

Sales Solutions Representatives prospect and present products to customers, manage sales agreements, and maintain customer relationships to ensure satisfaction.

The Director of Digital Product Management leads the digital product portfolio, aligning it with business strategy, governing delivery processes, and ensuring integration with enterprise systems while driving stakeholder engagement and team development.

Sell Vector Security's commercial solutions to achieve bookings and recurring revenue targets. Prospect and close new commercial clients, generate proposals and maintain a robust CRM pipeline, coordinate with design and operations for large installations, educate customers on security systems, monitor competition, and meet product certification requirements.

The Commercial Sales Representative will sell security solutions, achieve revenue targets, maintain customer relationships, and generate proposals while monitoring competition.

Drive new enterprise national account acquisition and revenue growth for Managed Network Services. Prospect, respond to RFPs, present tailored IT infrastructure solutions, manage complex sales cycles with C-level stakeholders, maintain pipeline in D365, collaborate cross-functionally, expand existing accounts, represent the company at events, and ensure customer satisfaction and retention.

Support complex accounts and the National Account Manager by processing proposals/contracts, creating quotes and billing accounts in D365 and Mastermind, maintaining customer profiles, managing project and sales workflows, performing billing research and audits, coordinating cross-functional teams, and mentoring Level 1 sales assistants. Requires attention to detail, data management, multitasking, and strong customer-service skills.

Provide advanced administrative and operational support, ensuring smooth operations and contributing to process improvements, while managing multiple priorities and confidential information.

The Senior Sales Engineer supports the sales team by designing solutions, articulating their value, and guiding decision-making through technical expertise and effective communication. Responsibilities include engaging in complex sales opportunities, collaborating with internal teams, managing pre-sales activities, and delivering client-focused presentations.

As a Technical Support Specialist, you'll provide technical support to customers, troubleshoot equipment issues, and manage interactions across various channels. You'll document customer interactions, create accounts, and follow established guidelines while ensuring high customer satisfaction.

The Sales Solutions Representative is responsible for prospecting, presenting products, documenting sales agreements, engaging customers, and achieving sales targets.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

As a Customer Support Representative, you'll assist customers with their issues, answer calls, collaborate with teams, manage service requests, and provide troubleshooting support.

The Commercial Sales Representative is responsible for prospecting, presenting products and services to commercial clients, engaging existing customers, and driving sales through effective communication and documentation.

The Commercial Sales Representative is responsible for achieving sales quotas, prospecting new customers, and presenting commercial solutions in the security industry.

Lead and protect Vector Security's brand and content strategy across channels and segments. Build scalable content operations, oversee creative production, govern brand standards, champion responsible AI adoption for content, and align cross-functionally with Sales, Digital, Product, HR, and Customer Experience to drive awareness, engagement, and demand.

The Commercial Sales Representative is responsible for achieving revenue quotas by selling commercial solutions, developing customer relationships, and managing proposals through CRM platforms.