Jobs at Vector Security

Manage the full contract lifecycle: draft, review, negotiate using templates, coordinate approvals and execution, track renewals/pricing, maintain records and reports, escalate legal or insurance issues, support compliance and special projects, and provide cross-departmental contract administration and training.

Leads billing, accounts receivable, accounts payable, financial close, audit readiness, and internal controls. Oversees billing and AP teams, develops staff, improves financial processes, and manages facility operations, vendor relationships, logistics, warehouse performance, budgets, and customer financial discussions. Drives accuracy, efficiency, compliance, working-capital optimization, and cross-functional operational improvements.

Designs and engineers electronic security solutions, including burglar and fire alarms, video surveillance, access control, and integrated systems. Creates plans, wiring diagrams, estimates, programming guides, installation documentation, and customer recommendations. Calculates wiring, power, network, and mounting requirements; develops panel programs; produces quotes; and supports project teams, technicians, customers, and junior designers. Uses AutoCAD, BlueBeam, Microsoft Dynamics 365, Experlogix, and related technical tools.

Coordinates alarm service programs for customers, including permit applications, renewals, cancellations, jurisdictional research, fees, fines, billing, contact records, and dispatch activity. Maintains data across multiple systems, investigates false alarms and billing discrepancies, communicates with customers and jurisdictions, supports reporting and training, and coordinates service follow-up while ensuring accurate records and regulatory compliance.

Sells commercial security and managed service solutions to new and existing business customers. Responsibilities include prospecting, scheduling appointments, presenting integrated security products, developing proposals, maintaining a qualified CRM pipeline, achieving revenue and profit quotas, negotiating and closing sales, monitoring competitors, and coordinating with system design and branch operations teams. Requires strong presentation, prospecting, relationship-building, negotiation, and closing skills, along with a valid driver's license.

Sells commercial security and managed services solutions, including video, intrusion, access control, and fire alarm systems. Responsibilities include prospecting, scheduling appointments, presenting solutions, building proposals, maintaining a sales pipeline, achieving bookings and recurring revenue quotas, negotiating and closing deals, cultivating existing accounts, researching market opportunities, and coordinating with system design and branch operations teams.

Sells commercial security and managed services solutions to current and prospective business customers. Responsibilities include prospecting, scheduling appointments, presenting integrated solutions, developing proposals, managing a CRM pipeline, meeting bookings and recurring revenue quotas, negotiating and closing sales, monitoring competitors, and coordinating with system design and branch operations teams. A valid driver’s license and the ability to travel locally to commercial customers are required.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Leads a residential sales team to achieve revenue and KPI targets. Responsibilities include recruiting, hiring, onboarding, training, coaching, assigning leads, monitoring CRM updates, forecasting results, supporting customer experiences, identifying new market opportunities, and tracking competitor activity. The role directly supervises sales representatives and partners with branch and operations leadership.

Oversee special project teams, timelines, milestones, quotes, work orders, inspections, margins, and customer escalations. Manage personnel, performance, timesheets, hiring, and project coordination across purchasing, billing, sales, service, and monitoring teams. Generate reporting, ensure quality control, and maintain project scope and deadlines in D365. The role requires project management and supervisory experience, security industry knowledge, Microsoft Office proficiency, and strong organizational skills.

Provides advanced technical support to customers through phone, email, chat, social media, SMS, and AI-assisted channels. Troubleshoots security equipment and software issues, guides customers through setup and diagnostics, creates and processes service cases, updates Alarm.com accounts, documents interactions, and schedules service visits when necessary. Requires strong communication, decision-making, organization, customer service, and technical troubleshooting skills, along with Microsoft Office knowledge and completion of company certifications and training.

Leads commercial sales strategy and performance across the Philadelphia and New Jersey region. Responsibilities include recruiting and developing sales teams, managing forecasts and pipelines, overseeing proposals and deal execution, driving market expansion, monitoring sales metrics, creating incentive programs, building stakeholder relationships, and partnering with trainers to improve selling capabilities for fire, access control, and video solutions.

Sell commercial security and managed services solutions to current and prospective customers. Responsibilities include prospecting, scheduling sales appointments, presenting integrated security products, preparing proposals, maintaining a CRM pipeline, meeting bookings and recurring revenue quotas, negotiating and closing deals, researching competitors, and coordinating with system design and branch operations teams.

Manage multiple security installation projects from initiation through closeout, coordinating internal teams, customers, subcontractors, budgets, schedules, change orders, invoices, and escalations. Create and maintain work orders and project data in Dynamics 365, monitor KPIs, validate timelines, assess risks, and provide mitigation plans. Lead installations involving fire, burglar, access control, and CCTV systems while ensuring inspections, monitoring connectivity, system functionality, and customer expectations are completed.

Handles inbound customer and technician-support calls, responds to electronic requests, troubleshoots security-system issues, assists with emergency alarm events, provides reports and work-order summaries, and completes basic alarm-panel code changes. The role requires maintaining phone coverage, meeting call and programming metrics, collaborating with internal teams, resolving customer concerns professionally, and learning multiple systems.

Sell commercial security and managed services solutions, achieve bookings and recurring-revenue quotas, prospect for new clients, manage proposals and CRM pipelines, present integrated solutions, negotiate and close deals, and maintain relationships with existing customers. The role also requires product training, collaboration with system design and branch operations teams, market research, and identifying new customer segments.

Sell Vector's commercial security solutions to achieve bookings and recurring revenue targets. Prospect and close new commercial clients, create proposals, maintain a pipeline and CRM records, coordinate with design and operations, and maintain product knowledge and required certifications.

Field-based outside sales role generating and managing residential and commercial security business within a territory. Prospect, present consultative solutions (alarms, video, access, fire, smart home), maintain CRM documentation, collaborate with operations/design teams, and grow recurring revenue through outreach, referrals, and strong client relationships.

The Commercial Sales Representative is responsible for achieving sales quotas, prospecting new customers, and presenting commercial solutions in the security industry.

Sell Vector's commercial security solutions to achieve bookings and recurring revenue targets. Prospect and generate leads, present integrated solutions (video, intrusion, access control, fire alarm), produce proposals tracked in CRM, collaborate with design and operations for installation scope, and monitor competition and market opportunities.