Jobs at Vector Security

Handles inbound customer and technician-support calls, responds to electronic requests, troubleshoots security-system issues, assists with emergency alarm events, provides reports and work-order summaries, and completes basic alarm-panel code changes. The role requires maintaining phone coverage, meeting call and programming metrics, collaborating with internal teams, resolving customer concerns professionally, and learning multiple systems.

Sell commercial security and managed services solutions, achieve bookings and recurring-revenue quotas, prospect for new clients, manage proposals and CRM pipelines, present integrated solutions, negotiate and close deals, and maintain relationships with existing customers. The role also requires product training, collaboration with system design and branch operations teams, market research, and identifying new customer segments.

Process and validate customer code change requests in monitoring software, answer inbound calls and inbox requests, update customer data, coordinate with other departments, and meet throughput and quality metrics.

Provides advanced technical support for security system installations, maintenance, configurations, hardware repairs, programming, and PC troubleshooting. Supports onsite personnel and customers through phone, email, and workflow applications; diagnoses issues, documents resolutions, escalates complex problems, and coordinates repairs or returns. Maintains customer databases, system documentation, equipment profiles, knowledge resources, and remote connection utilities. Trains end users and helps resolve access control, burglar alarm, fire alarm, and video surveillance technology issues.

Drive new enterprise national account acquisition and revenue growth for Managed Network Services. Prospect, respond to RFPs, present tailored IT infrastructure solutions, manage complex sales cycles with C-level stakeholders, maintain pipeline in D365, collaborate cross-functionally, expand existing accounts, represent the company at events, and ensure customer satisfaction and retention.

Lead and coach a regional commercial sales team to achieve bookings and revenue goals. Oversee recruiting, onboarding, territory planning, proposal review, market penetration, forecasting, and cross-functional coordination to ensure customer satisfaction and profitable growth.

Support complex accounts and the National Account Manager by processing proposals/contracts, creating quotes and billing accounts in D365 and Mastermind, maintaining customer profiles, managing project and sales workflows, performing billing research and audits, coordinating cross-functional teams, and mentoring Level 1 sales assistants. Requires attention to detail, data management, multitasking, and strong customer-service skills.

Sell Vector's commercial security solutions to achieve bookings and recurring revenue targets. Prospect and close new commercial clients, create proposals, maintain a pipeline and CRM records, coordinate with design and operations, and maintain product knowledge and required certifications.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Manage the full contract lifecycle: draft, review, negotiate using templates, coordinate approvals and execution, track renewals/pricing, maintain records and reports, escalate legal or insurance issues, support compliance and special projects, and provide cross-departmental contract administration and training.

Field-based outside sales role generating and managing residential and commercial security business within a territory. Prospect, present consultative solutions (alarms, video, access, fire, smart home), maintain CRM documentation, collaborate with operations/design teams, and grow recurring revenue through outreach, referrals, and strong client relationships.

Sell Vector Securitys commercial security solutions to meet bookings, recurring revenue and margin targets. Prospect and close new commercial clients, maintain pipeline in CRM, produce proposals, coordinate with design and operations for large installs, and maintain product knowledge via training and certifications.

The Commercial Sales Representative is responsible for achieving revenue quotas by selling commercial solutions, developing customer relationships, and managing proposals through CRM platforms.

As a Commercial Sales Representative, you'll achieve sales quotas, manage customer relationships, and present our security solutions to commercial clients.

The Commercial Sales Representative is responsible for achieving sales quotas, prospecting new customers, and presenting commercial solutions in the security industry.

Sell Vector's commercial security solutions to achieve bookings and recurring revenue targets. Prospect and generate leads, present integrated solutions (video, intrusion, access control, fire alarm), produce proposals tracked in CRM, collaborate with design and operations for installation scope, and monitor competition and market opportunities.

Design, build, and support Dynamics 365 CE/Dataverse solutions including C# plugins, Power Apps, Power Automate flows, and API/Azure-based integrations. Implement DocuSign integrations, collaborate with QA and architecture, and support testing, deployments, and post-release fixes.

Sell Vector's commercial security solutions to meet bookings, recurring revenue, and margin targets. Prospect and generate new business, present integrated video/intrusion/access control/fire alarm solutions, produce proposals tracked in CRM, work with design and operations for large installations, and maintain product knowledge and certifications.

Prospect and sell residential and commercial security, monitoring, and network solutions. Maintain leads pipeline, document activity in CRM, present solutions, close deals to meet quotas, and coordinate with operations and design teams for installations and customer service.

Sales Solutions Representatives prospect and present products to customers, manage sales agreements, and maintain customer relationships to ensure satisfaction.