Jobs at Vay

Own multi-entity month-end close activities, including journal entries, reconciliations, consolidations, intercompany accounting, foreign currency, and variance analysis. Build accounting processes, controls, documentation, and audit readiness while researching technical accounting issues. Support tax filings, management reporting, FP&A, and close automation using AI. Guide junior accountants and collaborate across global business teams.

Own end-to-end analytics solutions for Vay’s operations and mobility teams, including SQL/dbt data modeling, BI dashboards, alerts, KPI definition, and actionable insights. Improve fleet readiness, maintenance, charging, vehicle positioning, customer experience, and operational efficiency. Partner with operational and product leaders, collaborate with Data Science, and build scalable data foundations using cloud warehouses and modern data tooling.

Design, build, and operate scalable backend systems for Vay’s real-time mobility platform. Own solutions end to end, shape architecture, solve distributed-systems challenges, and improve reliability, performance, testing, and maintainability. Collaborate with infrastructure, embedded software, mobile, and product teams to connect vehicles, remote drivers, customers, and operational systems.

Leads customer experience automation strategy, AI-powered workflow implementation, Voice of Customer analysis, and scalable operational improvements. Partners with Product, Engineering, Finance, Legal, and Operations to reduce customer friction, automate support and claims processes, improve self-service, establish KPIs, and measure customer and cost impact. Oversees a Customer Support Manager and Claims Associate while remaining focused on building technology-enabled systems.

Own high-volume recruiting for Vay’s Operations teams, including remote and safety drivers, field support agents, and remote truck drivers. Build scalable candidate pipelines, partner with Operations leaders, use recruiting data to improve hiring outcomes, and apply AI and automation to streamline sourcing, screening, scheduling, and hiring. The role requires a solution-oriented, analytical, action-focused talent partner willing to work onsite in Las Vegas.

Own Vay’s social media and content strategy across Instagram, TikTok, YouTube Shorts, and other channels. Develop the content calendar, voice, visual identity, and growth targets while personally shooting, editing, designing, and writing short-form content. Manage community engagement, measure organic acquisition performance, and support company-wide video production and creative quality. The role includes on-site content creation with Vay’s Las Vegas vehicle fleet.