Jobs at Vay

The Operational Safety Engineer will own and evolve the safety framework for remote driving operations, define safety KPIs, lead investigations, and ensure safety principles are integrated into operations.

The Senior People & Culture Specialist will manage HR operations, ensure compliance with labor laws, develop policies, and analyze HR data, while collaborating across departments to improve employee experience in a fast-paced startup.

Provide frontline support across calls, email, and chat to resolve bookings, billing, app and vehicle access issues. Log interactions in CRM, follow escalation protocols, meet KPIs (CSAT, FCR, AHT), and surface recurring problems to improve processes.

The Senior Systems & Safety Engineer will own system architecture and functional safety for Remote Driving technology, ensuring reliability and safety through testing and compliance.

As a Senior Software Engineer in Connectivity, you will develop and optimize the networking systems for remote driving, focusing on performance and reliability.

Design, build, and maintain scalable Golang-based backend services, real-time APIs, and cloud infrastructure. Collaborate cross-functionally to own fleet management, dispatch, payments, and platform reliability, driving CI/CD, monitoring, and event-driven architectures for high-availability systems.

Lead and scale Vay's frontline customer support as a core operational function: manage agents and claims, own support tooling and AI-driven automation, enforce SLAs and QA, surface product feedback to Product/Engineering, and drive process improvements and reporting across CSAT, NPS, and claims.

As a Senior Embedded Software Engineer, you will develop safety-critical firmware for remote vehicle operation, collaborating closely with hardware engineers and focusing on vehicle control systems.