Jobs at Vanta

Lead technical discussions with mid-market prospects and customers, manage technical relationships, support trials, conduct evaluations and proof-of-concept engagements, develop product documentation, provide market feedback, and improve pre- to post-sales processes. The role requires customer-facing technical experience, cloud platform knowledge, SaaS experience, project management skills, and familiarity with GRC, cybersecurity, and service integrations.

Own and scale digital customer success programs across onboarding, activation, adoption, and retention. Design personalized email, in-app, education, community, and live-learning experiences using customer data, behavioral triggers, automation, and AI. Partner cross-functionally with Customer Success, Product, Marketing, Education, Community, Data, and Operations; define success metrics, analyze program performance, optimize outcomes, and drive adoption of new programs.

Lead design for Vanta’s Governance and Compliance product pillar, directing agentic and AI-forward experiences, enterprise platform complexity, design quality, and systems thinking. Manage senior design leaders and individual contributors, develop talent, establish design standards, and partner with product and engineering leadership. The role requires hands-on AI usage, technical collaboration, enterprise B2B SaaS expertise, and experience simplifying complex workflows across multi-organization environments.

Guide upmarket SaaS customers through onboarding, implementation, adoption, compliance, and value realization. Manage customer health and retention, identify risks and expansion opportunities, provide product and compliance guidance, coordinate issue resolution, advocate for customer needs, and collaborate cross-functionally to improve engagement and outcomes.

Lead global recruiting across Revenue, Marketing, and G&A functions. Manage GTM and G&A recruiters, set recruiting strategy and standards, partner with senior leaders, improve hiring funnel performance, track recruiting metrics, and personally manage select leadership searches. The role requires extensive GTM recruiting and people-management experience across startup and scaled environments, plus a data-driven approach and responsible use of AI.

Own the organizational unit platform for Vanta’s enterprise customers, including data models, permissions, access workflows, reporting, and agent-first experiences. Partner with customers, sales, success, design, engineering, and go-to-market teams to define requirements, prioritize product goals, and deliver scalable SaaS capabilities. The role requires technical product management expertise, enterprise experience, LLM and evaluation knowledge, customer research, data-driven prioritization, and cross-functional execution.

Own the GRC Platform strategy and roadmap, delivering shared capabilities such as search, imports, exports, custom fields, and approval workflows. Partner across teams to understand customer needs, prioritize platform investments, lead AI-first redesigns, define model evaluation criteria, and transition legacy experiences to agent-led workflows. The role requires technical depth, enterprise customer experience, cross-functional leadership, and data-driven product management.

Build and operate shared AI platform capabilities, including SDKs, APIs, agent infrastructure, durable workflows, model integrations, retrieval, evaluation, and debugging tools. The role focuses on reliability, observability, performance, secure customer-data handling, and turning AI experiments into reusable production capabilities. Responsibilities also include partnering with product teams, driving adoption, diagnosing AI failures, and mentoring or leading broader technical initiatives.

Lead strategically important software and platform initiatives for Vanta’s Growth organization. Design and build customer-facing SaaS capabilities using TypeScript, React, and Node.js; identify friction through customer research and product analytics; and guide multi-quarter efforts from architecture through adoption. Establish technical direction, coordinate dependencies across teams, coach engineers, and partner with Product, Design, Sales, and Customer Success to improve conversion, activation, time to value, retention, and expansion.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Own expansion and retention for Vanta’s APJ customer accounts. Serve as the primary contact for post-sale commercial conversations, including upsells and renewals. Build trusted customer relationships, identify expansion opportunities, manage sales cycles, negotiate deals, forecast revenue and churn, maintain Salesforce pipeline hygiene, and collaborate with Customer Success, Marketing, Enablement, Support, and solution experts.

Guide Growth-segment SaaS customers through onboarding, implementation, adoption, compliance outcomes, and long-term value realization. Manage a strategic book of approximately 150–170 accounts, monitor customer health, drive retention, identify expansion opportunities, resolve issues with Support, provide product and compliance guidance, and communicate customer feedback cross-functionally. The role requires fluent Japanese and English and is hybrid in Tokyo.

Own the technical strategy and architecture for Vanta’s government product line. Design and build scalable compliance capabilities for federal, state, local, and education customers; establish reusable platform patterns; lead multi-quarter initiatives; collaborate with design partners and cross-functional teams; and mentor engineers while raising technical quality and engineering practices.

Own the product strategy and execution for Vanta’s Commitments product, using AI and the Vanta Agent to automate contractual security commitment tracking. Responsibilities include understanding customer needs, defining agentic product experiences, collaborating with marketing, sales, and account management on adoption, delivering high-quality B2B SaaS products, and shaping product culture. The role requires strong customer focus, cross-functional collaboration, data-driven prioritization, and 5+ years of product management experience.

Owns Vanta’s global revenue new-hire bootcamp and post-bootcamp learning journeys through the first 90 days. Responsibilities include planning and facilitating live training, developing onboarding curriculum, coordinating subject matter experts and Field Enablement, tracking ramp and productivity metrics, improving programs based on feedback and performance data, and partnering cross-functionally across Sales, Customer Success, Marketing, RevOps, and People.

Own Vanta’s self-serve activation and onboarding experience for startups and downmarket customers. Define an agentic AI onboarding vision, strategy, roadmap, operating model, and success metrics. Partner with Engineering, Design, Data, Sales, Marketing, Customer Success, and Account Management to optimize conversion, activation, handoffs, experimentation, product adoption, and time-to-value across Vanta’s security and compliance platform.

Lead the end-to-end activation experience for Vanta’s compliance platform, from strategy and customer discovery through shipped product. Define roadmaps, design AI-powered and agentic workflows, establish measurable outcomes, run experiments, and align cross-functional teams. The role also involves documenting strategy, leading multi-team initiatives, raising design quality, mentoring designers, and shaping reusable AI and growth patterns across Self-Serve.

Builds infrastructure, evaluation systems, tooling, and workflows for AI-powered software development. The role focuses on background agents, agent performance measurement, evaluation sets, feedback loops, developer adoption, code review improvements, reliability, observability, and safe autonomous engineering workflows. It requires hands-on software engineering, technical leadership, product judgment, collaboration with internal users, and the ability to deliver ambiguous, dependency-heavy projects.

Drive new business and expansion with federal civilian agencies by cultivating opportunities, managing complex multi-stakeholder sales, and closing contracts. Build strategic relationships with federal decision-makers, systems integrators, and technology partners; represent Vanta at industry events; and help develop scalable public-sector sales, marketing, partner, pricing, and go-to-market strategies. Serve as a federal market subject matter expert and collaborate cross-functionally on product positioning and implementation.

Build AI-powered developer infrastructure, background-agent systems, agent evaluation frameworks, feedback loops, and internal tooling. Improve AI-enabled code review, testing, adoption, reliability, observability, and security while partnering with engineers to understand workflow needs. Lead ambiguous, cross-functional technical projects from exploration through delivery and guide engineers in adopting effective AI development practices.