Jobs at Vacatia

Welcome guests, manage check-ins/check-outs, handle reservations, room assignments, billing and cash payments, respond to guest inquiries and resolve issues, maintain front desk procedures and security, collaborate with team, and support daily resort operations.

Own owner-facing communications: translate complex operational, financial, and legal information into clear, empathetic messaging; manage recurring communication calendars; execute multi-touch email campaigns (segmentation, QA, scheduling); track and report campaign performance and optimize messaging; maintain brand voice; coordinate cross-functionally and manage projects in Monday.com.