Teams at Vacatia

Own owner-facing communications: translate complex operational, financial, and legal information into clear, empathetic messaging; manage recurring communication calendars; execute multi-touch email campaigns (segmentation, QA, scheduling); track and report campaign performance and optimize messaging; maintain brand voice; coordinate cross-functionally and manage projects in Monday.com.

Welcome guests, manage check-ins/check-outs, handle reservations, room assignments, billing and cash payments, respond to guest inquiries and resolve issues, maintain front desk procedures and security, collaborate with team, and support daily resort operations.